Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
PROFESSIONAL STRENGTHS
Generic

Logeshwari S.

Chennai

Summary

Dedicated and detail-oriented IT professional with extensive hands-on experience in technical support, server management, and client service. Proven expertise in troubleshooting, system configuration, and comprehensive documentation ensures efficient problem resolution and enhanced user satisfaction. Committed to leveraging skills in providing Level 1 and Level 2 technical assistance, software integration, and application support to drive operational excellence. A proactive approach to technology challenges fosters a collaborative environment that prioritizes effective solutions and continuous improvement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technical Support Executive

IBM India Private Limited
05.2025 - Current
  • Provide Level 1 and Level 2 technical assistance, manage installation, configuration, deployment, patching, and virtual servers of Dillymotion consumption

Executive

Matrix Business Services India Private Limited
07.2024 - 04.2025
  • Assist with troubleshooting, garling, and client communication

Technical Support Intern

Strategic Systems IT Solutions
01.2024 - 03.2024
  • Granted with troubleshooting tasks and client communications

Education

BCA -

Sri Kanyaka Parameswari Arts & Science College for Women
01.2024

Skills

  • Experienced with Excel data analysis
  • Skilled in Python development
  • SQL data analysis
  • Windows Server administration
  • Skilled in managing tickets using UIRA and ServiceNow
  • Backup and recovery solutions

Accomplishments

  • Reduced in average server downtime

Certification

RSA (Virtual)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Technical Support Executive

IBM India Private Limited
05.2025 - Current

Executive

Matrix Business Services India Private Limited
07.2024 - 04.2025

Technical Support Intern

Strategic Systems IT Solutions
01.2024 - 03.2024

BCA -

Sri Kanyaka Parameswari Arts & Science College for Women

PROFESSIONAL STRENGTHS

Problem-solving, client communication
Logeshwari S.