SHIHAS AR
Junior Data Analyst & IT Support
Palakkad,KL
Summary
Detail-oriented data analytics enthusiast with hands-on experience in Excel, SQL, Power BI, and Python, complemented by six months of formal training in Data Science and Analytics. Proficient in data cleaning, dashboard creation, and business reporting, with a strong desire to leverage analytical skills in a Data Analytics Intern role to deliver actionable insights. Recognized for exceptional organizational abilities and dependability while effectively managing multiple priorities with a positive attitude. Committed to taking on additional responsibilities to contribute to team objectives and drive success.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Technical Support Executive
eGlu home automation
06.2024 - Current
- Provided technical support for home automation system
- Troubleshot- hardware, software, and network- related
- Coordinated with technical teams
- Maintained service reports and technical documentation
- Worked with sales and installation teams to resolve customer issues
- Handled customer queries and provided timely technical solutions
- Trained customers on basic system usage and mobile app control
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
BSc - Electronics And Communication
Ajk college of arts and science
Coimbatore01.2024
Skills
Advanced data analysis using MS Excel, Power BI, and SQL
Foundational skills in Python
Data analysis
Microsoft Word proficiency
Data-driven decision making
Teamwork and collaboration
Computer Skill
Certification
Data Science & Analytics Certification – KGiSL Microcollege, Coimbatore
Timeline
Technical Support Executive
eGlu home automation
06.2024 - Current
BSc - Electronics And Communication
Ajk college of arts and science