Dhanalakshmi Manoharan
Chennai
Summary
A results-driven and highly skilled Business Analyst with over a decade of expertise in analyzing business processes, identifying improvement opportunities, and implementing strategic solutions. Proven ability to lead cross-functional teams to deliver innovative solutions aligned with organizational goals. Adept at translating business requirements into technical specifications, ensuring seamless communication between stakeholders and development teams. Extensive experience in data analysis, process optimization, and project management with a focus on healthcare and IT systems.
Overview
12
12
years of professional experience
Work History
Lead Business Analyst
HCL Technologies
06.2021 - Current
- Developed realistic sample data for key FHIR resources to support the development team in advancing project implementation in the absence of real-time data
- Conducted comprehensive analysis on the interrelationships between FHIR resources and presented findings to the source system team to align efforts in FHIR data conversion and implementation
- Performed data analytics on FHIR-compliant datasets specific to the Digital Surgery Platform, focusing on standard compliance and integration
- Executed analysis on various code systems, including SNOMED, LOINC, ICD-9, and ICD-10, to ensure data accuracy and compliance with clinical standards
- Utilized Microsoft Azure for creating, testing, and validating FHIR operations, establishing a foundation for seamless data flow from source to target systems
- Experienced in RESTful API methodologies, supporting integration efforts and ensuring robust data handling
- Delivered testing support to ensure accurate data flow and successful end-to-end implementation
- Contributed to requirements gathering and definition for Case Management in the Digital Surgery Platform
- Possesses detailed knowledge of the OTTAVA device developed by Johnson & Johnson, supporting its integration into the Digital Surgery Platform
Thryve Digital
06.2021 - 09.2022
- Company Overview: (Operational Data Hub)
- Led the creation of mapping documents for data migration, ensuring compliance with healthcare data standards such as HIPAA
- Collaborated with business and technical teams to define project requirements, translating them into technical specifications
- Conducted in-depth analysis of healthcare data systems and collaborated with developers to ensure proper data model alignment with FHIR standards
- Coordinated post-production support, ensuring a smooth transition of project deliverables to operational teams
- Performed data mapping between HL7 and FHIR resources, ensuring alignment with healthcare data standards and laboratory workflows
- Collaborated closely with the development and QA teams to provide detailed requirements for data mapping, ensuring accuracy and completeness
- Worked with cross-functional teams to validate data integrity within the app, ensuring compliance with healthcare regulations and standards
- Manage stakeholder expectations, ensuring smooth communication and understanding of project goals and deliverables across teams
- (Operational Data Hub)
Business Analyst
Accenture
06.2013 - 06.2021
- Led process analysis workshops for a US-based healthcare insurance client, identifying process inefficiencies and recommending automation solutions using RPA
- Designed and developed process flow diagrams, prioritized process automation opportunities based on business metrics, and created comprehensive PDD and SDD documents
- Managed UAT planning, test case creation, and implementation for multiple projects, ensuring high-quality delivery and meeting project milestones
- Facilitated cross-functional collaboration between business operations and technical teams to implement process improvements and enhance efficiency
- Provided technical guidance to teams during solution discussions, contributing to decision-making and project outcomes
- Delivered multiple RPA solutions and achieved successful process automation across multiple clients, resulting in cost savings and improved efficiency
- Successfully implemented 5 automation bots, significantly improving process efficiencies
- Managed multiple clients across different lines of business, ensuring project success and meeting deadlines
- Received consecutive top performance ratings for 6 years due to exemplary project delivery and leadership
Education
BCA -
Madras University
01.2012
Skills
Business Analysis: Strong knowledge in process analysis, workflow optimization, and business process improvement
Healthcare Systems Expertise: Expertise in healthcare data systems, laboratory workflows, healthcare standards, and HIPAA compliance
Technical Proficiency: Skilled in FHIR R4, SQL, ODH, RPA, and JIRA with strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Data Management & Analysis: Experienced in creating mapping documents, data analysis, data migration, and system integration
Stakeholder Management: Proven ability to manage client and stakeholder relationships, ensuring business requirements are met through clear communication
Project Leadership: Adept at delivery management, conflict resolution, and time management with a focus on meeting deadlines under pressure
Documentation: Proficient in creating Process Flow Diagrams, State Transition diagrams, Mindmap, PDD, SDD, Use case document, use case diagram and UAT test cases to ensure end-to-end project success
Strategic Planning & Leadership: Demonstrates a strong ability to identify trends, risks, and opportunities, providing solutions that support business strategies
Accomplishments
- Successfully implemented 5 automation bots, significantly improving process efficiencies.
- Managed multiple clients across different lines of business, ensuring project success and meeting deadlines.
- Received consecutive top performance ratings for 6 years due to exemplary project delivery and leadership.
Languages
- English
- Tamil
- Telugu
Timeline
Lead Business Analyst
HCL Technologies
06.2021 - Current
Thryve Digital
06.2021 - 09.2022
Business Analyst
Accenture
06.2013 - 06.2021
BCA -
Madras University
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