Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Accomplishments
Websites
Timeline
Receptionist
Lokanath Behera

Lokanath Behera

Cuttack

Summary

To be associated with a progressive organization that gives me scope to apply my knowledge and skills so that I can involve myself as a part of the team that dynamically works towards the growth of organization and development my career Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

13
13
years of professional experience

Work History

Team Lead-Last Mile Ops

Delhivery Ltd
Cuttack
07.2018 - Current
  • Handling Inbound & Outbound Movement daily with stock reconciliation, Supervise operations to ensure efficiency in all aspects of the customer service delivery cycle, Strategically manage the procurement, movement and storage of materials, Managing a team of 25 within the Department , and motivating them to achieve the goals, Analyzing the activities in accordance with the operations department on the existing network & effectively managing the supply chain, ensuring timely and cost effective deliverables, Coordination with Line haul and solve the short and extra shipment
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Followed staffing strategies to achieve production goals.
  • Conducted thorough quality checks to verify conformance to specifications.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Completed daily quality assurance duties to provide feedback for improvements.

Business Development and Sales Executive

Delhivery Limited
Cuttack
04.2016 - 07.2018
  • Developed growth plans by identifying key clients, key targets and priority service lines.
  • Facilitated and managed business development plan based on market and industry research.
  • Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
  • Replenished and arranged items to maintain appearance.
  • Posed as models for advertising, artistic creation and display of goods.
  • Reset store displays for special events and seasonal merchandise changes.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Greeted and assisted customers to foster positive experiences.
  • Produced sales documents, finalized deals and filed records.

Field Executive

Delhivery Ltd Via Innovsource Pvt. Ltd.
07.2015 - 04.2016
  • Maintain grooming, Segregating the shpt as per route, Preparing the Run sheet of the shipments and tally physically shipment with Runsheet, Starting delivery to customers as per time schedule, Delivering the shpt as per company norms i.e
  • Collecting cod , delivering prepaid shipment by taking the proper id, Reporting in office as per time schedule, Giving EOD as per Run sheet, Depositing COD amount in office as Run sheet

Territory Sales In Charge

Shine Commercial Pvt Ltd
Cuttack
02.2013 - 03.2015
  • Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
  • Performed research to analyze customer behavior, purchasing habits, trends and preferences.
  • Prepared reports for competitive products.
  • Created and provided marketing material to meet business needs.
  • Organized development and implementation of diverse marketing videos, social media posts and blogs.
  • Measured and reported campaign metrics to devise improvement strategy.
  • Created and coordinated blog content, supporting larger marketing strategy.
  • Interfaced cross-functionally to drive consistency in branding and image.
  • Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.
  • Coordinated marketing campaigns, monitoring accuracy, execution and follow-up.

Education

HSC -

Board of Secondary Education, Orissa

+2 (Arts) -

Council of Higher Secondary Education of Orissa

+3 (Arts) -

Utkal University of Orissa

Skills

  • Working Knowledge in MS Office (Word, Excel)
  • Good knowledge in Internet as well as ERP system
  • English Typewriting
  • Friendly
  • Hard working independently
  • Strong ability to delegate responsibilities and perform many tasks at once
  • Highly motivated
  • Reliable
  • Confident
  • Committed to professional standards
  • Complete any job with accuracy before deadline
  • Production Monitoring
  • Trend Tracking
  • Schedule Management
  • Leadership
  • Onboarding and Orientation
  • Teamwork and Collaboration
  • Staff Training
  • Account Management
  • Leading Team Meetings
  • Documentation and Reporting
  • Work Planning
  • Workplace Safety

Personal Information

  • Gender: Male
  • Religion: Hindu
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

Odia
First Language
Odia
Proficient
C2
Hindi
Advanced
C1
English
Upper Intermediate
B2

Accomplishments

  • Exceeded sales goals by an average of 80% in 2022.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Business Development and Sales Executive to Team Lead-Last Mile Ops, in less than 24-months.

Timeline

Team Lead-Last Mile Ops

Delhivery Ltd
07.2018 - Current

Business Development and Sales Executive

Delhivery Limited
04.2016 - 07.2018

Field Executive

Delhivery Ltd Via Innovsource Pvt. Ltd.
07.2015 - 04.2016

Territory Sales In Charge

Shine Commercial Pvt Ltd
02.2013 - 03.2015

HSC -

Board of Secondary Education, Orissa

+2 (Arts) -

Council of Higher Secondary Education of Orissa

+3 (Arts) -

Utkal University of Orissa

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Lokanath Behera