Lokendra Singh
Retail Store Manager
Kherli
Summary
Retail Leader with over 6 years of experience in enhancing sales performance and operational efficiency. Proven track record in managing multiple stores, overseeing P&L responsibilities, and implementing strategic initiatives that drive revenue growth. Expertise in team leadership, inventory management, and customer engagement, resulting in significant business improvements.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Retail Store Manager
HealthKart.com
03.2024 - 08.2025
- Achieved 15% year-over-year sales growth through targeted upselling strategies and promotional campaigns.
- Reduced stock shrinkage by 20% via rigorous inventory audits and process controls.
- Boosted repeat customer visits by 25% through loyalty programs and engagement initiatives.
- Managed profit and loss responsibilities, optimizing budget and controlling costs.
Retail Store Manager
Firstcry.com
03.2022 - 03.2024
- Enhanced store appearance through strategic merchandising and visual displays to maximize sales.
- Maintained organized and clean store environments to improve customer shopping experiences.
- Oversaw employee performance to identify issues and boost overall productivity levels.
- Managed inventory processes to optimize back stock, control costs, and meet customer demands.
- Reduced shrinkage by implementing loss prevention initiatives and monitoring security measures.
- Executed effective marketing strategies to drive sales growth and attract customers.
Retail Store Manager
Balaji Grand Bazaar
04.2019 - 03.2022
- Directed daily retail operations, ensuring smooth store performance and customer satisfaction.
- Conducted regular stock audits with 98% inventory accuracy.
- Implemented staff training programs, reducing employee turnover by 15%.
- Improved store profitability by optimizing product placement and in-store promotions.
- Led a team of sales associates, ensuring achievement of monthly and quarterly sales targets.
Education
Bachelor of Arts -
Maharaja Surajmal Brij Rajasthan University
Bharatpur04.2015
Senior Secondary (12th) -
Tagore Public School
Kherli04.2012
Skills
Retail operations management
Inventory control
Sales floor planning
Customer relationship management
Complaint resolution
P&L management
Budgeting and forecasting
Team leadership
Market expansion strategies
Competitive analysis
Revenue growth strategies
Service quality improvement
Customer retention strategies
Visual merchandising
Interests
Business & Leadership Reading, Fitness & Wellness, Traveling & Exploring Cultures, Team Sports (Cricket)
Timeline
Retail Store Manager
HealthKart.com
03.2024 - 08.2025
Retail Store Manager
Firstcry.com
03.2022 - 03.2024
Retail Store Manager
Balaji Grand Bazaar
04.2019 - 03.2022
Bachelor of Arts -
Maharaja Surajmal Brij Rajasthan University
Senior Secondary (12th) -
Tagore Public School