Experienced Quality Assurance Team Lead with 12 years of experience in ERP application and Capital markets domain(Specialized in SBL and REPO). Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Skilled in developing and implementing quality control processes, identifying and resolving issues, and driving continuous improvement. Known for fostering collaborative team environment and adapting to shifting priorities. Adept at guiding teams to meet stringent quality standards and achieve operational goals efficiently.