Saravanan D
Quality Assurance Leader
Chennai
Summary
A highly enthusiastic and result driven professional with 9 years of rich accounts receivable experience in US Healthcare RCM. A swift learner and a go-getter with a never give-up attitude.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Quality Assurance Team Leader
4D Global Medical Billing Services
01.2023 - 01.2024
- Led a team of QA specialists in ensuring adherence to regulatory requirements, resulting in a 20% improvement in compliance metrics.
- Implemented process improvements that reduced billing errors by 15% and enhanced overall operational efficiency.
- Conducted regular audits, identifying root causes of issues and implementing corrective actions to mitigate future risks.
- Collaborated with cross-functional teams to establish and maintain quality standards for billing processes.
Senior Quality Analyst
4D Global Medical Billing Services
05.2019 - 12.2022
- Conducted thorough quality assessments on medical billing transactions, identifying and resolving discrepancies.
- Developed and executed comprehensive test plans, contributing to a 25% reduction in billing errors.
- Provided ongoing training to billing staff on compliance standards and best practices.
- Collaborated with IT teams to ensure seamless integration of quality assurance protocols into billing systems.
Team Leader - Operations
AGS Health
01.2018 - 03.2019
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
Senior AR Caller
AGS Health
10.2014 - 01.2018
- Ananlyzing the outstanding accounts on the ATB (Aged Trial Balance/Inventory) and identifying transactions requiring follow-up with the Insurance
- Meticulous follow-up with the payer and completing post call actions to resolve unpaid claims
- Reviewing open AR and identifying denial trends and global issues
- Assisting the team leader in conducting on-the-job training for the new hires.
Education
B. TECH - MECHANICAL ENGINEERING - Engineering Mechanics
Dr. MGR University
Chennai 01.2010 - 01.2013
DIPLOMA IN MECHANICAL ENGINEERING - undefined
Sri Nallalaghu Polytechnic College
Skills
Decision Making
undefinedKey Skills:
- Quality Assurance Management
- Process Improvement
- Regulatory Compliance (HIPAA, CMS)
- Team Leadership and Development
- Auditing and Analysis
- Performance Metrics
- Root Cause Analysis
- Training and Development
- Communication and Collaboration
Accomplishments
- Completed Apprenticeship Training at ARDC-HAL (Bangalore) as an design engineer 2009.
Won 1st place in the Karate (Kumite) tournament held at Doveton, Chennai in the year 2011 in 'Black Belt' category.
Timeline
Quality Assurance Team Leader
4D Global Medical Billing Services
01.2023 - 01.2024
Senior Quality Analyst
4D Global Medical Billing Services
05.2019 - 12.2022
Team Leader - Operations
AGS Health
01.2018 - 03.2019
Senior AR Caller
AGS Health
10.2014 - 01.2018
B. TECH - MECHANICAL ENGINEERING - Engineering Mechanics
Dr. MGR University
01.2010 - 01.2013
DIPLOMA IN MECHANICAL ENGINEERING - undefined
Sri Nallalaghu Polytechnic College
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