Lopamudra Sarbobhouma
Bengaluru
Summary
Dynamic freelance professional with a proven track record in data analysis and exceptional customer service. Recognized for enhancing team performance and achieving high client satisfaction through innovative solutions. Adept at project management and fostering collaboration, consistently delivering tailored strategies that meet diverse client needs and drive successful outcomes.
Overview
2
2
years of professional experience
20
20
years of post-secondary education
Work History
Freelance
Freelance
Bangalore
08.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Updated and maintained databases with current information.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Analyzed client needs to recommend appropriate wardrobe choices.
- Conducted personal styling sessions to enhance clients' image and confidence.
- Developed tailored fashion strategies based on current trends and client preferences.
- Collaborated with vendors to source high-quality clothing and accessories.
- Provided makeup tips and techniques for various occasions and styles.
- Assisted clients in organizing their wardrobes for optimal use of space.
- Delivered treatments to improve client functionality and environmental adjustment.
- Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
- Consulted on outside cases using personal expertise in diagnoses.
- Offered advanced counseling in institutional setting following correct procedures and aligning with required standards.
- Counseled clients physical, mental factors impacting personal success.
- Followed appropriate methodology to deliver optimum counseling meeting individual needs.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Referred individuals to outside resources and services for additional support.
- Kept pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
- Helped couples work through serious issues and restore relationships or part amicably.
- Coordinated resources to support clients and help each achieve targets.
- Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
- Collaborated to set goals and outline steps to achieve objectives.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Assisted clients with career training, resource applications, and counseling programs to facilitate life enrichment.
- Evaluated overall effectiveness of services provided through surveys or interviews with clients.
- Utilized tests and activities to determine unique client skills and passions.
- Collaborated with other professionals such as psychiatrists or psychologists when necessary.
- Encouraged self-reflection through journaling exercises and open dialogue about personal values and beliefs.
- Provided financial, budget and investment counseling.
Education
Gokhel Memorial
Kolkata Master of Computer Applications - Master of Computer Science
Master of Computer Science
Kolkata 08.2006 - 04.2026
Image Consultant
IiD
09.2023 - 02.2024
Skills
- Data analysis
- Project management
- Customer service
- Team collaboration
Accomplishments
- Lifestyle magazine magazine covers my story.
Timeline
Freelance
Freelance
08.2024 - Current
Image Consultant
IiD
09.2023 - 02.2024
Master of Computer Applications - Master of Computer Science
Master of Computer Science
08.2006 - 04.2026
Gokhel Memorial