LORDFORD POHTHMI
Store Manager
Guwahati,Assam
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Manager
RELIANCE RETAIL
Guwahati, India
11.2021 - Current
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Maximized profitability through efficient budgeting and identified opportunities for growth.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Assisted in recruiting, hiring and onboarding store staff.
- Challenged and inspired team members to achieve business results.
- Understood what drives overall business success and prioritized and delivered quality results.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Sales Revenue of 6 Cr monthly average
- Onboarded 3500 merchants for B2B business
- Onboarded 5 SCP supply chain apartment for different locations
Departmental Manager
UDAAN
Guwahati
03.2019 - 09.2021
- Spearheaded all operations of a 70K sq. ft. center warehouse with 17,500 different SKUs valued in excess of Rs 12 Cr.
- Train 15+ employees in cycle counting and inventory control by providing clear instructions on what to do with defective or unusable goods found in inventory stock
- Increase product availability to 99.9% by maintaining accurate stock counts, reducing errors, and notifying management of shortages
- Maintain a backup stock during high-demand periods with accurate daily records of products shipped and stock remaining
- Introduced a quality assurance and productivity improvement program, which reduced error rate by over 12%
Senior Operation Executive
BLUE DART
11.2016 - 01.2019
- Developing strategies and procedures that increase efficiency and maximize profits
- Oversight of the day to day operations
- Identifying issues that may affect sales, production or delivery of services and creating a solution to promptly address problems
- Monitor operational performance of both internal and external service providers
- Communicating with the upper management to develop strategic operational goals
- Accomplish sustainable sourcing and formulate logistics practices to reduce the cost
Business and Operation Executive
FEDEX EXPRESS TSCS (I) PVT LTD
Guwahati, Assam
11.2007 - 12.2014
- Develop strategic long-range plans to achieve objective
- Development new business opportunity in Guwahati and Jorhat with 15 k sq ft
- On boarded five major client such as McLoead Russel, Agro Tech, etc.
- That contribute 50% of revenue with 2cr business annually
- Plan and execute operation activities on daily basis
- Achieved 15K Dollar revenue monthly
Area Sales Executive
Innovative Logistics Services Pvt Ltd
Guwahati
01.2015 - 03.2016
- Generated new leads and opportunities to maximise revenue.
- Analysed industry and competitor trends to enhance sales strategy.
- Established and maintained positive, profitable client relationships through superb communication.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Onboarded new clients such as Hamilton, SM Foods, Manjushree, etc
Education
PGDBM - Finance and Marketing
B.Com Degree - Finance
2005
Intermediate XII - Science
2000
SSC -
1998
English
Skills
- Proficient in MS Office (Word, Excel, and PowerPoint),
- NetSuite WMS, SAP 447/509
- Supply chain management Operations management Strategic thinking
- Budgeting Leadership Negotiation
Accomplishments
- 100% PI with zero variance in all quarters
- Successfully Migration from WM to IMS
Certification
- Course on Advance Excel
- Certificate of Completion Time Management for Managers
- Certificate of Completion Coaching and Developing Employees
Languages
Assamese
First Language
Hindi
Intermediate
B1
English
Proficient
C2
Nepali
Upper Intermediate
B2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager - RELIANCE RETAIL
11.2021 - Current
Departmental Manager - UDAAN
Guwahati
03.2019 - 09.2021
Senior Operation Executive - BLUE DART
11.2016 - 01.2019
Area Sales Executive - Innovative Logistics Services Pvt Ltd
01.2015 - 03.2016
Business and Operation Executive - FEDEX EXPRESS TSCS (I) PVT LTD
11.2007 - 12.2014
IIeBM - PGDBM, Finance and Marketing
NEHU - B.Com Degree, Finance
MBOSE, Science Stream - Intermediate XII, Science
MBOSE,10th - SSC,
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