Lorie Randol
Hudson,IN
Summary
Detail-oriented E-Commerce Coordinator experienced in customer service, performance reporting, and product listing coordination. Enhanced user experiences and drove sales growth through effective problem-solving and time management. Contributed to team success with strong organizational skills and commitment to customer satisfaction.
Overview
15
15
years of professional experience
Work History
E-Commerce Coordinator
Custom Bottling and Packaging
Ashley, IN
08.2020 - Current
- Coordinated product listings across multiple e-commerce platforms to enhance visibility and drive sales.
- Developed engaging content for product descriptions, optimizing for search engine visibility and customer engagement.
- Managed inventory levels and order fulfillment processes to ensure timely delivery of products.
- Analyzed website performance metrics to identify trends and recommend improvements for user experience.
- Resolve customer issues in a timely manner
- Managed multiple online platform accounts and website
Patient Care Technician
Parkview Regional Medical Center
Fort Wayne, IN
04.2015 - 07.2020
- Monitored vital signs and reported changes to medical personnel promptly.
- Assisted nursing staff with daily patient care tasks, ensuring comfort and safety.
- Provided emotional support to patients and families, enhancing overall care experience.
- Maintained cleanliness and organization of patient rooms, contributing to a healing environment.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Server
Applebee's Bar and Grill
Kendallville, IN
03.2013 - 06.2016
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Trained new team members on service standards and menu knowledge.
- Developed strong rapport with regular customers, fostering loyalty and repeat business.
Environmental Services Housekeeper
Parkview Regional Medical Center
Fort Wayne, IN
02.2014 - 04.2015
- Operated advanced cleaning equipment to maintain high hygiene standards.
- Ensured cleanliness and sanitation of patient areas and common spaces.
- Collaborated with healthcare staff to prioritize cleaning schedules based on needs.
- Trained new team members on proper safety protocols and cleaning techniques.
- Conducted regular inspections to identify areas for improvement in cleanliness.
- Implemented efficient cleaning processes that reduced turnaround time for room preparation.
Front Desk Associate
Best Western Hotel
Kendallville, IN
03.2013 - 10.2013
- Delivered exceptional customer service, resolving guest inquiries and complaints promptly.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated room reservations using property management software to optimize occupancy rates.
- Trained new staff on hotel policies, procedures, and customer service best practices.
- Oversaw daily cash handling and reconciliation procedures for accuracy and compliance.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
Final Finisher
Cruiser RV LLC Recreational Travel Trailers
Howe, IN
04.2011 - 03.2013
- Inspected final products for defects and ensured adherence to specifications.
- Operated finishing tools to ensure quality standards of recreational travel trailers.
- Collaborated with team members to streamline finishing processes and improve efficiency.
- Installation of cabinets, doors, drawers, window accessories
- Maintained clean workspace, adhering to safety guidelines and best practices in production.
Education
High School Diploma -
Lakeland High School
Lagrange, IN06.1991
Associate of Applied Science - Health Information Technology
DeVry University
Online11.2012
Skills
- E-commerce platforms
- Product listing
- Inventory management
- Shipping coordination
- Customer engagement
- Customer service
- Time management
- Multitasking
- Problem-solving abilities
- Reliability
- Data analysis
Timeline
E-Commerce Coordinator
Custom Bottling and Packaging
08.2020 - Current
Patient Care Technician
Parkview Regional Medical Center
04.2015 - 07.2020
Environmental Services Housekeeper
Parkview Regional Medical Center
02.2014 - 04.2015
Server
Applebee's Bar and Grill
03.2013 - 06.2016
Front Desk Associate
Best Western Hotel
03.2013 - 10.2013
Final Finisher
Cruiser RV LLC Recreational Travel Trailers
04.2011 - 03.2013
High School Diploma -
Lakeland High School
Associate of Applied Science - Health Information Technology
DeVry University