LOVE PREET KAMBOJ
Cabin Crew Senior
Ghaziabad
Summary
Proven leader in the aviation sector, excelling in emergency procedures and team management with a history at Air India. Enhanced passenger satisfaction through innovative service and safety measures, leading to a notable increase in business class and VIP traveler loyalty. Demonstrated cultural awareness and assertiveness, significantly improving team cohesion and operational efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Senior Cabin Crew Member
Air India
08.2018 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Skills in providing luxury touches that enhance the travel experience for Business Class and VIP passengers.
- Create a welcoming and comfortable environment for high-profile passengers, ensuring their satisfaction throughout the flight.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
Cabin Crew
Jet Airways
04.2016 - 04.2018
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
Education
Bachelor of Commerce -
Himalayan Gadwal University
Delhi 04.2001 -
High School Diploma -
CBSE BOARD
Delhi, India 04.2001 -
Skills
- Emergency Procedures
- Cultural Awareness
- Assertiveness
- Menu presentation
- Team Management
- Coaching and Mentoring
- Brand representation
- Strong Work Ethic
Timeline
Senior Cabin Crew Member
Air India
08.2018 - Current
Cabin Crew
Jet Airways
04.2016 - 04.2018
Bachelor of Commerce -
Himalayan Gadwal University
04.2001 -
High School Diploma -
CBSE BOARD
04.2001 -
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