LOVEPREET SINGH
Ludhiana
Summary
To work for an organization in such an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately by hardwork .
Goal oriented, self-motivated, optimistic, focused Commerce graduate currently doing masters in commerce with a strong foundation in Business Management, logic, problem solving. Customer-oriented General Manager with 9 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
AH GLOBALS
LUDHIANA
02.2022 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with tour operators, travel agents, media outlets, hotels, airlines.
- Coordinated transportation arrangements for visitors including flights, car rentals, shuttles.
- Escorted individuals and groups on cruises, sightseeing tours and through points of interest.
Associate Manager
SAINI HOLIDAYS
LUDHIANA
06.2013 - 11.2018
- Developed and implemented strategies to ensure cost-efficient operations.
- Managed daily workflow of team members to meet organizational goals.
- Developed and implemented tourism marketing plans to promote destination awareness.
- Organized special events such as festivals and conferences to attract visitors from around the world.
- Provided customer service support by responding promptly to inquiries and complaints.
- Facilitated communication between clients and third-party organizations related to their immigration status.
- Organized orientation sessions for incoming international students to orient them to their new environment.
- Provided academic advising services to international students on course selection, degree requirements, and other related issues.
- Collaborated with faculty, staff, administration and external partners to support education abroad operations.
Education
Post Graduate Diploma in Computer Application - Computer And Information Sciences
PUNJAB UNIVERSITY
CHANDIGARH07-2017
Bachelor in Commerce - COMMERCE
PUNJAB UNIVERSITY
CHANDIGARH08-2016
Master of Business Administration - Business Management
AMITY UNIVERSITY
MOHALISkills
- Business Development
- Contract Negotiations
- Financial Administration
- Expense Control
- Customer Relationship Management
- Advertising and marketing
- Service Quality Improvement
- Sales
- Staff Supervision
- Product costing
- Market Analysis
Affiliations
1. Active Member of Management Students Society(MSS) at AMITY UNIVERSITY,MOHALI
2. Member of Entrepreneurship and Innovation Cell(EICELL) at PUNJAB UNIVERSITY, CHANDIGARH.
3. Member of Business Management Forum in 2015 at PUNJAB UNIVERSITY CHANDIGARH.
4. Participated in NASA Astronomy Olympiad at National Level in 2012.
Websites
Accomplishments
1. Cleared Business Quiz at School Level .
2. Secured 3st position in QUIZ Competition organized by Business Management Forum, Punjab University in April,2016.
3. Secured 3rd position in CHESS Competition at College level in Punjab University, Chandigarh in 2017.
Certification
1. CERTIFIED INSURANCE AGENT FOR ALL INDIA INSURANCE AGENCIES.
2. CERTIFIED BY ALL INDIA TOURISM AGENCIES FOR BEST TOUR OPERATORS.
3. CERTIFIED BY GOVERNMENT OF PUNJAB FOR MAKING GOVERNMENT TOURS SINCE 2021.
4. HONOURED BY PUNJAB GOVERNMENT FOR PROVIDING BEST HEALTH SERVICES DURING COVID-19.
Timeline
General Manager
AH GLOBALS
02.2022 - Current
Associate Manager
SAINI HOLIDAYS
06.2013 - 11.2018
Post Graduate Diploma in Computer Application - Computer And Information Sciences
PUNJAB UNIVERSITY
Bachelor in Commerce - COMMERCE
PUNJAB UNIVERSITY
Master of Business Administration - Business Management
AMITY UNIVERSITY
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