Accommodating customer support with 1.5 years of experience delivering solid customer care while enhancing relations. Strong interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life. Proficient in numerous computer applications and targets. Highly motivated and driven to achieve set goals and targets.
Hi, I’m
L Raju Singh
Indore
Summary
Overview
2
years of professional experience
Work History
TaskUs PVT LTD Company Indore, Madhya Pradesh
Customer Support Executive
07.2022 - Current
Job overview
- Listened to customers' questions and concerns to provide answers or responses.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Maintained consistent communication with leadership team to manage customer service effectiveness by monitoring performance and assessing metrics.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Maintained financial accounts by processing customer adjustments.
Altruist Technologies PVT LTD Company Indore, Madhya Pradesh
Customer Care Executive (BPO)
06.2021 - 07.2022
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
S.D.H.R. Degree And PG College Tirupati, Andhra Pradesh
10.2020
University Overview
Discontinued Bsc (Msc's) In 2nd year Due To The Financial Conditions.
Sri Chaitanya Junior College Tirupati, Andhra Pradesh
12th Class - Mathematics (MPC) - 8.6 GPA
03.2019
University Overview
Narayana English Medium High SchoolTirupati, Andhra Pradesh
10th Class - 9.0 GPA
03.2017
University Overview
Skills
- Trend Detection and Analysis
- Customer Service and Assistance
- Client Satisfaction
- Information Updates
- Handling Complaints
- Staff Support
- Process Improvement Initiatives
- Effective Customer Communication
Languages
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Customer Support Executive
TaskUs PVT LTD Company
07.2022 - Current
Customer Care Executive (BPO)
Altruist Technologies PVT LTD Company
06.2021 - 07.2022
S.D.H.R. Degree And PG College
Sri Chaitanya Junior College
12th Class - Mathematics (MPC) - 8.6 GPA
Narayana English Medium High School
10th Class - 9.0 GPA
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