Luke Aurelius
Indianapolis,IN
Summary
Dynamic IT professional with a strong background in IT. Proven leadership skills and exceptional communication. Adept at problem-solving under pressure. Proficient in VMware and backup solutions, CompTIA Security+ and Network+ certified, current Secret level clearance.
Overview
6
6
years of professional experience
Work History
Server System Administrator (Temporary Backfill)
Indiana Joint Force Headquarters
10.2024 - Current
- Manages all assigned servers and state server resources, analyzing and defining requirements; analyzing workload; monitoring capacity and performance; diagnosing and resolving problems; and developing backup and recovery procedures.
- Resolves inquiries and problems concerning access, use, and availability of datacenter technologies.
- Liaisons with counterparts at other commands/installations for troubleshooting assistance and researching available products and state-of-the-art technologies and advancements.
- Maintains proficiency in programs such as VMware, WhatsUp Gold, StigViewer, SCAP, and Veeam
25B Information Technology Specialist
54th SFAB Indiana National Guard
11.2019 - Current
- Served as a communications advisor for a brigade of approximately 800 soldiers on both tactical and
civilian systems. - Ensured seamless communication between teams, coordinating IT support efforts across 6 different states and
subordinate battalions. - Maintained detailed documentation of IT infrastructure configurations, modifications, and repairs
for future reference and compliance purposes. - Conducted training sessions to boost communication skills, team efficiency, and deployment
readiness on various military systems. - Selected for and operated at the team level in 6 th Battalion from Nov. 2019 – Jan. 2022
Tier 2 Support Center Technician
Ninestar Connect
09.2023 - 10.2024
- Provided exceptional customer service by resolving inquiries and problems concerning access, use,
and availability of internet, phone, email, television and security for 16 companies/cooperatives. - Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on equipment and communications security programs.
- Assisted with complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Sheriff’s Deputy/Correctional Officer
Monroe County Sheriff’s Department
07.2020 - 05.2022
- Assisted in training new staff members on facility SOP's, case laws, and emergency procedures to
ensure a cohesive and effective team dynamic. - Led disciplinary actions and investigations into inmate misconduct, ensuring compliance with
facility policies and procedures. - Conducted cell inspections and implemented safety procedures to prevent incidents.
- Performed inmate intake process, medical documentation, search, and booking procedures.
Education
US Army Information Technology Academy
Salt Lake City, UT03-2021
Security Forces Assistance Brigade (SFAB)
US Army Combat Advisor Training Course
Fort Benning, GA06-2022
Special Reaction Team(SWAT)/Marksman Observer
US Army Military Police Academy
Fort Leonard Wood, MO02-2019
Skills
- Exceptional communication and interpersonal skills
- Constantly seeking opportunities to further learn and gain experience
- High level problem solving skills under pressure
- Leadership experience
Timeline
Server System Administrator (Temporary Backfill)
Indiana Joint Force Headquarters
10.2024 - Current
Tier 2 Support Center Technician
Ninestar Connect
09.2023 - 10.2024
Sheriff’s Deputy/Correctional Officer
Monroe County Sheriff’s Department
07.2020 - 05.2022
25B Information Technology Specialist
54th SFAB Indiana National Guard
11.2019 - Current
US Army Information Technology Academy
Security Forces Assistance Brigade (SFAB)
US Army Combat Advisor Training Course
Special Reaction Team(SWAT)/Marksman Observer
US Army Military Police Academy
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