LUKESHWAR SAHU

• Increased agency revenue by implementing effective sales strategies and coaching team members on best practices.
• Built a culture of accountability within the organization by establishing clear expectations for individual performance.
• Facilitated open communication channels within the agency environment that promoted collaboration towards shared goals among staff members.
• Protected client and co-worker confidentiality, maintained data privacy compliance and adhered to HIPAA restrictions.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Worked to build relationships with customers and built potential for additional sales.
• Increased sales and customer satisfaction through personalized servicing.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Managed customer from initial contact to closing with attention to detail to build loyalty.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.

PASS

• Final Grade: 76