Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Lumina Mario

Summary

Business Analyst & Consultant with 6 years of experience in digital transformation and process automation across insurance, regulatory, and public sectors. Successfully led multimillion-dollar projects, achieving over 90% efficiency gains and delivering $10M+ in impact. Skilled in SQL, Salesforce CRM, API integrations, and UX wireframing with strong capabilities in requirement gathering, solution designing, stakeholder engagement, change management, and regulatory compliance, ensuring successful project go-lives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Analyst - Consultant

MTX Group
12.2022 - Current
  • Led multimillion dollar government transformation projects from discovery to go-live.
  • Drove $10M revenue within 2 months post launch, improving services for 500,000+ citizens.
  • Automated 90% of manual workflows using API integrations, reducing errors and processing time.
  • Turned failing (red) projects into green go-lives, rescuing high risk implementations.
  • Led requirement gathering, stakeholder workshops, and created BRDs, FRDs, user stories, and acceptance criteria.
  • Facilitated Agile ceremonies (Sprint Planning, Grooming, Triage, Retrospectives) to drive velocity and clarity.
  • Managed UAT strategy, issue triage, and testing execution with structured sign off tracking.
  • Created Salesforce Reports & Dashboards, performed data modeling, and led data migration and field mapping.
  • Conducted API integration analysis (REST, XML, JSON), enabling seamless communication across systems.
  • Designed UX wireframes, enhancing system usability and adoption.
  • Developed and prioritized product backlogs, aligned features with business value and IT roadmap.
  • Delivered weekly status reports, C-suite updates, and facilitated executive stakeholder presentations.
  • Managed scope, risk, and change control, ensuring regulatory compliance and business continuity.
  • Collaborated with cross functional teams (Gov IT, QA, Security, Accessibility) to align on requirements and governance.
  • Created consulting SOPs and documentation repositories to standardize processes and delivery.
  • Delivered end user training, knowledge transfer sessions, and executive onboarding for post go-live support.
  • Mentored analysts, led recruitment, conducted performance reviews & PIPs, and contributed to Centers of Excellence (CoE).

Senior Business Analyst

Value Momentum
01.2022 - 11.2022
  • Proficient in leveraging cloud technologies to empower insurers and MGAs in delivering high performance business solutions.
  • Comprehensive expertise in P&C insurance, including solutions, products, and applications. Integrated with policy admin systems (ConceptOne).
  • Collaborate closely with product owners and stakeholders to establish and define the product vision and roadmap.
  • Lead and work collaboratively with cross-functional development teams to define project scope and effectively translate business needs into technical specifications.
  • Conduct thorough analysis to identify solutions, focusing on functional and technical specifications that clearly articulate business and system requirements.
  • Experienced in designing use cases, GUIs, prototypes, and UML diagrams to facilitate effective communication and project alignment.
  • Conduct technical code analysis, implementation, and reviews, ensuring quality and compliance with standards.
  • Support QA efforts by executing efficient test cases to meet acceptance criteria and facilitate user acceptance testing.
  • Engage with stakeholders to provide updates on project progress, generate required reports, and demonstrate value delivery.

Business Analyst

Value Momentum
06.2019 - 01.2022
  • Conducted stakeholder management to align project goals with business objectives.
  • Gathered requirements and created business object models tailored to specific lines of business.
  • Performed system integration analysis and documented specifications for clarity.
  • Facilitated sprint planning, sprint demos, and scrum calls to maintain team momentum.
  • Reviewed code and test cases to ensure adherence to quality standards.
  • Reported project progress and outcomes to leadership for strategic decision making.

Education

Masters in Business Administration (MBA) - Business Analytics

Birla Institute of Technology And Science
Hyderabad

B.Tech - Electronics and Communication

GITAM University
Hyderabad

Skills

  • Business analysis and requirements engineering
  • Digital transformation and automation
  • Salesforce CRM expertise
  • Reporting and data visualization
  • Documentation and user stories
  • Business requirement documents (BRD)
  • Functional requirement documents (FRD)
  • Process flows and System Design
  • SQL proficiency
  • Data modeling and migration
  • API development and system integration
  • User experience design and wireframing
  • Project management oversight
  • Azure DevOps and Jira proficiency
  • Stakeholder engagement strategies
  • Consulting and change management
  • User acceptance testing (UAT) strategies
  • Microsoft Visio and Lucidchart skills, Figma expertise
  • Certified Scrum Master and Product Owner

Certification

  • Certified Scrum Master, Scrum Alliance
  • Certified Product Owner, Scrum Alliance
  • Salesforce Certified Administrator, Salesforce
  • Salesforce Certified Business Analyst, Salesforce
  • Salesforce Certified Data Consultant, Salesforce
  • SQL (Intermediate), HackerRank

Accomplishments

  • Consultant of the Year, 03/01/25
  • Above and Beyond Award, 03/01/24
  • Honorary Speaker at Salesforce Dev Days
  • Above and Beyond Award, 02/01/23
  • Star of the Month, 02/01/22

Timeline

Business Analyst - Consultant

MTX Group
12.2022 - Current

Senior Business Analyst

Value Momentum
01.2022 - 11.2022

Business Analyst

Value Momentum
06.2019 - 01.2022

Masters in Business Administration (MBA) - Business Analytics

Birla Institute of Technology And Science

B.Tech - Electronics and Communication

GITAM University

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Lumina Mario