M. ANJANEYULU
NALGONDA
Summary
Dynamic professional with a proven track record at Amazon, excelling in project management and team leadership. Adept at training and developing staff while enhancing customer service and operational efficiency. Strong communicator with proficiency in MS Office, committed to driving productivity and fostering a collaborative work environment.
Overview
4
4
years of professional experience
Work History
BDA
BDA
05.2022 - Current
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
SUPERVISOR OF OPERATIONS
AMAZON
HYDRABAD
06.2021 - 02.2022
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Education
Civil Engineering
Sri Chaitanya Technical Campus
Hyderabad04-2021
Diploma -
Sri Chaitanya Technical Campus
Sheriguda01.2019
Skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Basic knowledge of Internet browsing and email handling
- Good typing speed suitable for BPO operations
- Strong verbal and written communication skills
- Ability to handle customer queries effectively
- Good time management and task prioritization
- Ability to work efficiently in a team environment
- Quick learner with adaptability to new challenges
- Project management
- Customer service
- Time management
- Employee training
- Multitasking
- Team building
- Team management
- Supervision and leadership
Languages
- English
- Telugu
- Hindi
Personal Information
- Date of Birth: 07/22/01
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Work Readiness
- Comfortable working in rotational shifts (Day/Night)
- Ability to handle customer interactions via phone, email, or chat
- Can work effectively under pressure in a fast-paced environment
Languages
English
First Language
Telugu
Advanced
C1
Hindi
Upper Intermediate
B2
Timeline
BDA
BDA
05.2022 - Current
SUPERVISOR OF OPERATIONS
AMAZON
06.2021 - 02.2022
Civil Engineering
Sri Chaitanya Technical Campus
Diploma -
Sri Chaitanya Technical Campus