M CHANDRASEKARAN
Senior CRO
Chennai
Summary
Dynamic Senior CRO at Megamart with a proven track record in enhancing customer satisfaction through exceptional problem-solving and active listening skills. Expert in customer relationship management and consultative sales, driving product education and service upselling to exceed sales targets. Committed to fostering team collaboration and delivering tailored solutions for clients.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Senior CRO
Megamart
09.2024 - Current
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Government of School
T Palur Skills
Customer service
Problem-solving
Active listening
Product knowledge
Customer relations
Problem resolution
Decision-making
Team collaboration
Paperwork processing
Task prioritization
Complaint handling
Customer relationship management (CRM)
Consultative sales
Relationship building
Follow-up skills
Team development
Product and service solutions
Sales expertise
Quality control
Product sales
Service upselling
Sales closing
Product education
Stock management
Timeline
Senior CRO
Megamart
09.2024 - Current
High School Diploma -
Government of School