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Detail-oriented Account Operations Advisor with 5+ years of experience across Salesforce CRM management, subscription lifecycle operations, billing governance, churn strategy, and enterprise account support. Strong expertise in case management, workflow automation, SLA compliance, credit controls, payment validation, and revenue protection within SaaS-driven environments.Recognized for analytical problem-solving, ownership mindset, continuous learning agility, and commitment to operational excellence. Actively expanding expertise in Salesforce architecture, automation strategy, revenue operations frameworks, and scalable account governance to build long-term enterprise impact.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level process associate position. Ready to help team achieve company goals.
Accomplished Senior Process Associate offering more than TWO years coordinating the preparation of annual reports. Team-oriented and committed to building strong relationships with internal and external stakeholders and clients. Forward-thinking Operations Specialist bringing Three years of expertise in management for banking sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Skilled Operations Analyst well-versed in utilizing software, business, and mathematical skills to evaluate information and trends. Eager to assist companies with strategic planning and business improvements.

Seasoned banking professional with 7 years of experience, including a Funds transfer/processing role at City National Bank. Expert in financial assessments, account management, and client relationship building. Seeking to leverage expertise in tailored banking solutions and client services as a Banker.

Accomplished PMO and Sales Operations Specialist with over 9 years of experience in EMEA sales operations and project governance. Skilled in managing portfolios, governance reporting, and SLA/KPI tracking. Expertise in process compliance and effective stakeholder coordination drives operational success.

M Gershon Nitheesh

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Operations Analyst

Digital Associate

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Master of Science - Zoology

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Operations Analyst

Digital Associate

Master of Science - Zoology

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