M. GURU PRASAD

• Company Overview: DHL Client
• Handing Logistics shipments which are assigned and updated in the DMRT tracker
• Connect various cross functional team members involved in the project to remove obstacles, troubleshoot problems and ensure flow management tools are successfully completed
• Monitor and development the quality assurance strategy to meet awarding organization, funding, and audit requirements
• Reviewed alerts generated from the shipments monitoring that raised financial crime concerns

Company Overview: Microsoft Client

• Handing ticket which is assigned and taking care of Setup activity
• Analyzing alerts and investigating customers who match with the profile
• Produce reports as required to demonstrate quality standards, progression, and any other statistics needs to report on that relate to quality
• Building and applying knowledge of Incentive compensation

• Company Overview: HSBC Client
• Completed end-to-end EDD on all clients, following the business' KYC policies and procedures
• Conducted periodic EDD reviews on high-risk entities, PEP, Sanction Countries
• Analyzing alerts and investigating transactional activities to detect any suspicious of money laundering or terrorist financing activity
• Providing training and mentoring to analysts on investigate techniques, internal systems, products and money laundering policy and regulation
• Conducting enhanced due diligence investigations in support of policies and procedures
• Reporting unusual client activities which might relate to money laundering or terrorist financing
• Building and applying knowledge of money laundering processes
• Check for OFAC listed countries and request for Economic sanctions questionnaire from the client as per CDD guidelines

• Responsible for handling Current and Saving Account clients for all service related issues/ query of all segments in proprietorship, partnership, and private & public limited Companies
• Processing requests like updation of signatories, company name change, variant change, providing Corporate Internet Banking (CIB), Channel Registration request, transfer of cheques, demand draft etc
• Following defined processes in collecting & processing of KYC (Know your Customer) of current & saving accounts
• Doing EDD for current accounts high value Clearing Cheques
• Ensures verification of financial & non financials transactions are done with accuracy and with-in TAT
• Earn revenue through sourcing of third party products (life insurance, mutual fund, Demat)
• Provides support to Relationship Managers of Current account, Trade and to Wealth
• Provides training to new joiners
• Customer service operations to ensure quality of services to customers handling client induced transactions such as RTGS, NEFT, and Fund transfer within the TAT
• Periodical update of KYC to the current and saving account which are mapped to my portfolio
• Got promotion in financial Year 2014-15, and “1” rating in Year 2013-14
• Coordinates with Regional Head, Branch Manager, Operations Team and Inward & Outward Clearing departments for smooth functioning of day to day tasks