M. KIRUTHIGADEVI
Salem
Summary
Dynamic Senior Coordinator at The Agham Global School, adept at enhancing operational efficiency and student satisfaction. Proven expertise in team leadership and administrative support, successfully streamlining processes and implementing training programs. Recognized for fostering strong communication channels and driving community engagement initiatives, resulting in improved retention rates.
Overview
12
12
years of professional experience
Work History
Senior Coordinator
The Agham Global School, Pagalpatty
Salem
05.2025 - Current
- Managed daily operations and coordinated scheduling for staff and students.
- Facilitated training sessions to enhance team skills and improve performance.
- Developed and maintained effective communication channels with parents and stakeholders.
- Streamlined administrative processes to improve efficiency and reduce response times.
- Conducted performance evaluations and provided feedback to team members.
- Organized events and activities that promoted student engagement and community involvement.
- Implemented strategies to enhance student retention and satisfaction rates.
- Monitored compliance with educational standards and implemented corrective actions as needed.
- Led cross-functional teams to execute school-wide initiatives and projects.
- Performed regular audits of internal processes to ensure compliance with regulations.
- Organized team meetings to discuss strategies for meeting deadlines and resolving issues.
- Guided employees in handling difficult or complex problems.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Maintained comprehensive records of student progress and school activities.
- Facilitated workshops aimed at enhancing faculty skills and promoting professional development.
Coordinator
Kailash Maansarovar Sainik School (CBSE),
Salam
05.2023 - 04.2025
- Coordinated various school activities and events to ensure smooth execution and engagement.
- Assisted in the development and implementation of school policies to enhance operational efficiency.
- Facilitated orientation sessions for new students and parents to promote a positive school culture.
- Organized workshops and seminars to foster community involvement and parental engagement.
- Maintained an updated database of student records and administrative documents for easy access.
- Resolved customer complaints in a timely manner while upholding school's standards.
- Guided employees in handling difficult or complex problems.
Customer Relationship Manager
MSV MOTOR (Royal Enfield)
05.2022 - 05.2023
- Developed and maintained strong customer relationships through regular follow-ups and personalized communication.
- Analyzed customer data to identify trends, enhancing service delivery and customer satisfaction.
- Provided technical support for customers when needed.
- Drove customer escalations to resolution by engaging directly with clients.
- Coordinated training sessions for staff members on customer service best practices.
Customer Relationship Manager
Marvel Automobiles India Pvt Ltd
04.2020 - 04.2022
- Provided training sessions for employees on how to use the CRM system effectively.
- Monitored customer feedback on social media channels to identify areas of improvement in terms of products or services offered.
- Conducted regular meetings with the team to review progress in achieving goals related to customer relations management.
- Resolved any technical issues that arose during the implementation of new CRM software platforms or upgrades.
- Developed strategies for increasing customer satisfaction through better communication practices.
- Coordinated with external vendors involved in the development or maintenance of the company's CRM platform.
- Collaborated with cross-functional teams including product development, marketing, finance. to develop customized solutions tailored specifically for customers' requirements.
Teacher
SRI SWAMY INTERNATIONAL SCHOOL
Salem
04.2019 - 03.2020
- Developed and implemented lesson plans based on curriculum objectives.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Provided individualized instruction to meet the needs of all students.
Admin Officer
CLIQUE PARADISE ACADAMY
04.2018 - 03.2019
- Organized and maintained filing systems for sensitive documents.
- Assisted with onboarding of new employees by providing information packets and training materials.
- Provided administrative support to various departments within the organization.
Teacher
Kailash Maansarovar Sainik School (CBSE),
Salem
03.2014 - 04.2018
- Designed and implemented engaging lesson plans that catered to diverse learning styles and abilities.
- Conducted regular assessments to monitor student progress and adjusted instructional methods accordingly.
- Organized and led extracurricular activities to promote student engagement and teamwork.
- Utilized various teaching technologies and resources to enhance the learning experience.
- Established positive classroom culture by promoting respect, responsibility, and accountability among students.
- Communicated effectively with parents to provide updates on student progress and address concerns.
- Participated in professional development workshops to stay updated on educational best practices.
Education
B.ED -
AVS COLLEGE OF EDUCATION
SALEM12.2025
BCA -
SHRI SAKTHIKAILASSH WOMEN'S COLLEGE
SALEM01.2013
HSC -
FATHIMA GIRLS HR SEC SCHOOL
OMALUR01.2010
SSLC -
GOVT GIRLS HIGHER SECONDARY SCHOOL
SALEM-101.2008
Skills
- C
- C
- Customer service
- Team leadership
- Administrative support
- Meeting facilitation
- Information collection
- Report writing
- Administrative leadership
- Data entry
- Work Planning and Prioritization
- Decision-making
- Multitasking and organization
Trainings Attended
- Visited RIVERSIDE SCHOOL, AHAMADABAD and attended training about Classroom management.
- Transactional Analysis taken by Nitya Gurukula.
- Hands on Science training taken by Mr.Jyoti parruck from New Delhi.
- Mindfulness training taken by Miss.Jyoti from Bangalore.
- Out Bound Training taken by Vibha & Team.
- Communication in English taken by Mrs.Uma from Chennai.
- Goal setting taken by Mr.Yuvaraj from Salem.
- Hands on Science taken by Mr.Alauddin (Vibha) from Salem.
- Mind map taken by Mr.Asraf (Vibha) from Salem.
- Story telling taken by Mrs.Archana Dange from Bangalore.
- Callerobics taken by Mrs.Aishwarya from Kriative writing, Chennai.
- Certified jolly phonics course taught by Mrs. Hema Sathish, a jolly phonics trainer.
- English Communication taken by Mr.James Sundar, HOD, English Department, Loyola College, Chennai.
Mobile Numbers
- 99945 65463
- 63797 24448
Languages
- English (To Read, Write & Speak)
- Tamil (To Read, Write & Speak)
Hobbies and Interests
- Watching reality shows
- Hearing songs
- Learning something new
Disclaimer
I hereby declare that all the above furnished details are true to the best of my knowledge and belief.
Activities
- Participated in national level conference on COMPUTERS IN REAL TIME, TECHNO RAIN'12.
- Mini project on LIBRARY MANAGEMENT SYSTEM.
- Industrial visit to INFOSYS, BANGALORE.
Personal Information
- Father's Name: P.Manoharan
- Spouse's Name: S.Balaji
- Date of Birth: 09-07-1993
- Gender: Female
- Marital Status: Married
- Children: A son
Timeline
Senior Coordinator
The Agham Global School, Pagalpatty
05.2025 - Current
Coordinator
Kailash Maansarovar Sainik School (CBSE),
05.2023 - 04.2025
Customer Relationship Manager
MSV MOTOR (Royal Enfield)
05.2022 - 05.2023
Customer Relationship Manager
Marvel Automobiles India Pvt Ltd
04.2020 - 04.2022
Teacher
SRI SWAMY INTERNATIONAL SCHOOL
04.2019 - 03.2020
Admin Officer
CLIQUE PARADISE ACADAMY
04.2018 - 03.2019
Teacher
Kailash Maansarovar Sainik School (CBSE),
03.2014 - 04.2018
B.ED -
AVS COLLEGE OF EDUCATION
BCA -
SHRI SAKTHIKAILASSH WOMEN'S COLLEGE
HSC -
FATHIMA GIRLS HR SEC SCHOOL
SSLC -
GOVT GIRLS HIGHER SECONDARY SCHOOL