Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies & DOB
Disclaimer
Roles And Responsibilities
Timeline
Generic
M. Krishna Bharath

M. Krishna Bharath

Kurnool

Summary

Dynamic professional with a proven track record at Flipkart Account Manager, good in campaign management and sales improvement. Skilled in MS-Excel and adept at fostering team collaboration, I consistently drive results, achieving a rank change from seller tier through strategic promotions and effective scheduling. A quick learner with strong communication skills.

Overview

8
8
years of professional experience

Work History

Flipkart Relationship Executive

Tele Performance
09.2024 - Current
  • Advertisement : Create campaign and achieve the monthly ad spending amount as per GMV
  • FBF Scheduling: Schedule the orders
  • Growth : Sale’s improvement overall rank change criteria from Silver to Diamond
  • Promotions : Sale’s improvement providing good offer’s to sellers and participation of offer events frequently
  • Listings: New selections for new listings as per events

Sr Customer Support Executive

Digit Insurance
02.2022 - 01.2023
  • E-mail Support: Email support for health insurance for documentation
  • TPA : Mediassist and Paramount and FHPL
  • Cashless claim : Calling to hospital for cashless claim documents
  • Outbound : Health insurance pending documents calling to the reimbursement claim and Cashless claim

Senior Customer support Executive

Quikr India pvt ltd.
07.2019 - 08.2020
  • Scheduling: Quikr Bazaar –outbound pickup and delivery need to be planning and informing
  • Chart Support : Buyers and sellers will reach out to chat hence need to resolve
  • E-mail Support: Business related queries mail and revert to the customer with CRM Home appliances & Electronics

Process Executive

Moringo Organics pvt ltd.
12.2016 - 04.2018
  • KYC verification backend process: Online documents verification for our distributors and making report in master sheet and updating status
  • Calls: Making outbound calls for resolving business queries
  • E-mail Support: Business related queries mail and revert to the customer
  • Support Tickets handling: Resolving all kinds of business queries with support ticket system like Personal details modifications and Bank modifications

Education

B.Tech - Mechanical Engineering

KSRMCE
01.2016

Intermediate - MPC

Viswa Narayan Junior college
01.2012

SSC -

Z.P.H SCHOOL
01.2010

Skills

  • MS-Office
  • MS-Word
  • MS-Excel
  • MS-Power point
  • V Look up & X look up
  • H look up
  • Pivot table
  • Pivot chart
  • Conditional format
  • Count ifs
  • Scheduling coordination
  • Sales improvement
  • Campaign management
  • Sales data analysis
  • Good Typing Skills ( 45 Per min)
  • Good Team player
  • Quick Learner

Accomplishments

  • Suggestion for New Quality process.
  • Introduced New Standard Operating Procedure for KYC.

Languages

  • English
  • Hindi
  • Kannada
  • Telugu
  • Tamil

Hobbies & DOB

  • Interested in visiting new places.
  • Gym (Stay fit and stay healthy)

DOB : 22/04/1995

Disclaimer

I hereby declare that the information mentioned above is true and to the best of my knowledge.

Roles And Responsibilities

Create campaign and achieve the monthly ad spending amount as per GMV. Schedule the orders., Sale’s improvement overall rank change criteria from Silver to Diamond., Sale’s improvement providing good offers to sellers and participation of offer events frequently., New selections for new listings as per events., 

Calling to hospital for cashless claim documents., Health insurance pending documents calling to the reimbursement claim and Cashless claim., Health insurance related queries., Send emails to all Hospital for pending go digit bill with CC in network team managers.

 Quikr Bazaar – outbound pickup and delivery need to be planning and informing Buyers and sellers will reach out to chat hence need to resolve., Business related queries mail and revert to the customer with CRM Home appliances & Electronics., , Making outbound calls for resolving business queries.,

Timeline

Flipkart Relationship Executive

Tele Performance
09.2024 - Current

Sr Customer Support Executive

Digit Insurance
02.2022 - 01.2023

Senior Customer support Executive

Quikr India pvt ltd.
07.2019 - 08.2020

Process Executive

Moringo Organics pvt ltd.
12.2016 - 04.2018

B.Tech - Mechanical Engineering

KSRMCE

Intermediate - MPC

Viswa Narayan Junior college

SSC -

Z.P.H SCHOOL
M. Krishna Bharath