M. RAMYAS

Straive Senior Research Analyst

 SME Role play

 They may help shape strategies, solve complex problems, or provide clarity on complicated topics.

SMEs may be involved in training other employees, especially when introducing new technologies, systems, or processes.

They may mentor junior staff or colleagues, ensuring the transfer of specialized knowledge and skills.

They are often crucial in the planning and execution of projects, especially those involving complex technical aspects.

 SMEs may also contribute to research and development efforts, particularly when new solutions, products, or technologies are being explored.

 They often play a role in reviewing processes, products, or services to ensure that they meet the necessary standards and specifications.

 Managing work flow of data quality sampling and the team of data quality sampling.

 Working closely with clients and acting proactively to deliver client requests.

 Maintain excellent quality and resolve errors while copying documents and performing other tasks.

 Logging of errors and suggesting error resolutions.

 Providing refresher training for researchers to bridge the gap. Creating daily target reports, quality checking on a monthly basis and handling teams.

 Handling Report preparation, queries, Mails and priority tasks. Project details have been shared on a weekly and monthly basis to the client.

 Monitoring sampling audits and following up with operations spot to fix the error before deadline.

 Effectively managed, coached and supported a virtual team of 45, while contributing to team member engagement

 Encouraged higher agent productivity through education and creation of contests. Developed innovative training programs for new employees.

 Trained associates on job responsibilities.

Straive Research Analyst

 Detailed company analysis has been done by referring to company websites, Annual report, 10k Report and Authorized websites Analyzing the year over year analysis, peer analysis and complete profiling of conglomerate companies.

 Analyze and extract financial data and interpret data for the purpose of determining actual performance in comparison to projections and plans.

• Company Overview: Source HOV, US – HealthCare
• Worked as a Processor in BSC ER (ITS HOST), US – HealthCare
• Source HOV, US – HealthCare

• Handled Lab Maintenance

• Followed the customer document collecting and updating

• Company Overview: Fully US based
• Worked like service to US and UK Customer
• Fully US based