Summary
Overview
Work History
Education
Skills
Father's Name
Personal Information
Languages
Hobbies and Interests
Disclaimer
Mobile Numbers
Attributes
Timeline
Generic

M. Ravikumar

Rettanai Village & Post

Summary

Dynamic IT professional with extensive experience at IIFL Samasta Finance Ltd, excelling in end-user support and technical troubleshooting. Proven ability to manage IT assets and train employees effectively. Recognized for maintaining high service standards and ensuring operational efficiency through proactive CCTV monitoring and ticketing system management.

Overview

16
16
years of professional experience

Work History

Asst Manager - IT Infra

IIFL Samasta Finance Ltd
Villupuram And Chennai
10.2023 - Current

End User Support for IT related issues to the Tamil Nadu team.

Laptop and all IT equipment's support for warranty and non-warranty-based issues resolved.

Ticket system handles and updates to the team.

CCTV monitoring and support to the team.

Senior Executive - IT

Belstar MicroFinance Ltd
Villupuram & Pondicherry
12.2018 - Current
  • 12 Regions(72-Branchs) Handling and tech support to IT Assets
  • TAB & Mobile application Support provide to ground level staff
  • Training provides to New employees for IT related accessories
  • Handling CCTV Camera's to all branches (Tech support and Footage backup)

Sr. Technician & Audit - Executive

FIA Technology Services LTD
Tamilnadu
03.2018 - 12.2018
  • Installation and Training Given to New CSP
  • BOB & SBI Kiosk Banking Technical Support
  • Audit done to all CSP Locations

Sr.Executive -IT

Sahaj E-Village LTD
Tamilnadu
08.2016 - 02.2018
  • Aadhaar Installations and Support UIDAI
  • BOI and BOB Kiosk Banking Technical Support
  • IT Tech Support Given to Around 600 VLE's In Tamilnadu
  • Sahaj Portal Training Provide

Sr.Executive -IT

Hand in Hand India
Villupuram
12.2008 - 07.2016
  • 327 System Promoted Via CCE at Villupuram
  • 120 System Promoted Via CCE at Pondicherry
  • 47 System Promoted VIA VUP Village at Villupuram District
  • All locations IT Trainings Given and Warranty Support

Education

M.Sc - Computer Science

King Nandhivarman Arts & Science College
Thellar, Tamilnadu
01.2016

B.Ed - Computer Science

Barathiyar College of Education
Marakkanam
01.2013

BCA - Computer Applications

Annamalai University
Chidambaram
01.2012

H.S.C - Common

Govt. Hr.Sec.School
Rettanai
01.2002

S.S.L.C - Common

Govt. Hr.Sec.School
Rettanai
01.2000

Skills

  • Hardworking
  • End user support
  • IT equipment maintenance
  • Technical troubleshooting
  • CCTV monitoring
  • Ticketing system management
  • Employee training
  • IT asset management
  • Self-learning
  • The ability to learn new things very quickly

Father's Name

Mr. N.Mayakkanan (Late)

Personal Information

  • Date of Birth: 07/23/85
  • Gender: Male
  • Nationality: Indian

Languages

  • English
  • Tamil

Hobbies and Interests

  • Reading Books
  • Handling Electronic Device
  • Listening music

Disclaimer

I hereby declare that the particulars furnished above are true to the best of my knowledge.

Mobile Numbers

  • 9791684178
  • 8778846146

Attributes

Extensive experience in Financial Inclusion implementation - Both Technical and non-Technical., Client Servicing and Strong Customers relations Management Skills., Portal Training Given To VLE and BC's., BC's POS /Kiosk Machine Installation and Tech Support., Business Correspondent model Tech support and Training given., IGP Training and Skill Training supports., Expertise in supporting and troubleshooting Hardware, Software and Network issues., Quick learner and excellent team player, ability to meet tight deadlines., Demonstrated ability to satisfy users., Believe in 3D's of success: Determinant, Dedication and Discipline., Having a habit of involving and enjoying 100% whatever work is assigned., Ability to lead the team., Ability to learn new Technologies.

Timeline

Asst Manager - IT Infra

IIFL Samasta Finance Ltd
10.2023 - Current

Senior Executive - IT

Belstar MicroFinance Ltd
12.2018 - Current

Sr. Technician & Audit - Executive

FIA Technology Services LTD
03.2018 - 12.2018

Sr.Executive -IT

Sahaj E-Village LTD
08.2016 - 02.2018

Sr.Executive -IT

Hand in Hand India
12.2008 - 07.2016

M.Sc - Computer Science

King Nandhivarman Arts & Science College

B.Ed - Computer Science

Barathiyar College of Education

BCA - Computer Applications

Annamalai University

H.S.C - Common

Govt. Hr.Sec.School

S.S.L.C - Common

Govt. Hr.Sec.School
M. Ravikumar