Dynamic IT professional with extensive experience at IIFL Samasta Finance Ltd, excelling in end-user support and technical troubleshooting. Proven ability to manage IT assets and train employees effectively. Recognized for maintaining high service standards and ensuring operational efficiency through proactive CCTV monitoring and ticketing system management.
End User Support for IT related issues to the Tamil Nadu team.
Laptop and all IT equipment's support for warranty and non-warranty-based issues resolved.
Ticket system handles and updates to the team.
CCTV monitoring and support to the team.
Mr. N.Mayakkanan (Late)
I hereby declare that the particulars furnished above are true to the best of my knowledge.
Extensive experience in Financial Inclusion implementation - Both Technical and non-Technical., Client Servicing and Strong Customers relations Management Skills., Portal Training Given To VLE and BC's., BC's POS /Kiosk Machine Installation and Tech Support., Business Correspondent model Tech support and Training given., IGP Training and Skill Training supports., Expertise in supporting and troubleshooting Hardware, Software and Network issues., Quick learner and excellent team player, ability to meet tight deadlines., Demonstrated ability to satisfy users., Believe in 3D's of success: Determinant, Dedication and Discipline., Having a habit of involving and enjoying 100% whatever work is assigned., Ability to lead the team., Ability to learn new Technologies.