M. Suresh

Receive poultry feed orders via email, phone, or WhatsApp communications channels.

• Double-checked work orders to confirm all details matched client specifications.
• Maintained detailed records of all dispatch activities, ensuring compliance with regulatory requirements.
• Reviewed all paperwork passing through dispatch before sending delivery to confirm accuracy.
• Collaborated with sales and production teams to ensure seamless order fulfilment and customer satisfaction.
• Coordinated efficient dispatch schedules to optimise delivery times and improve customer satisfaction.
• Took stock counts of inventory items to avoid stock-outs of high demand items.
• Processed work and shipping orders, route materials and bills of lading.
• Processed customer orders, prepared dispatch documents, and confirmed delivery details for accuracy.

Allocated labour to required areas, covering daily staffing gaps.
Stored and mixed poultry feed premix, keeping raw materials ready for use.

• Collaborated with team members to achieve target results.
• Achieved service time and quality targets.
• Handled customer concerns and escalated major issues to supervisor.
• Trained and mentored employees to maximise team performance.
• Prepared range of written communications, documents and reports.

• Analyzed raw material qualities, assessed protein percentages and relevant characteristics for use.
• Inspected output samples, checking for faults and quality using appropriate methods.
• Inspected and tested products, parts and materials for conformity with specifications and standards.
• Conducted performance tests, assessing features including functionality, reliability, performance and quality.
• Collaborated with production teams to identify and rectify quality issues, enhancing overall product quality.
• Rejected or discarded products, materials and equipment not meeting specifications.
• Conducted quality analysis on raw materials, ensuing parts stayed in line with industry standards.

• Updated raw material, finished goods, and premix stock records for poultry feed production.