Madesh Nadar
Mangalore
Summary
I am a double post graduate in BE(Information Science) and Diploma, who is currently working as a Business Development Manager at Make My Trip. I was working as a Subject Matter Expert (SME) in UOLO Technology. After a year of successful and cheerful journey in Access, I started a new journey in my career in Make My Trip.
I process to develop and implement growth opportunities within and between organizations. Also, I help to create long-term value for an organization from customers, markets, and relationships. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Senior Business Manager
MaKe My Trip (P) LTD
Mysore
03.2023 - Current
- Provided leadership to a team of professionals in multiple departments while promoting collaboration across the organization.
- Created reports outlining progress against objectives while developing plans for corrective action when necessary.
- Developed and implemented strategies to improve operational efficiency, reduce costs and increase profitability.
- Oversaw daily operations, ensuring compliance with all applicable laws, regulations and policies.
Subject Matter Expert
UOLO Ed Tech (P) Ltd,
Gurugram
04.2022 - 03.2023
- Created detailed reports on project progress, metrics, and results for stakeholders' review.
- Resolved escalated customer issues in a timely manner while maintaining positive relationships.
- Provided subject matter expertise and guidance to cross-functional teams in the development of new products.
Web Adviser
Diya systems ,
Mangalore
10.2021 - 02.2022
- Monitored website performance metrics and reported any discrepancies or errors.
- Created detailed documentation of each customer interaction using relevant software systems.
- Assisted customers with website navigation and use of online tools.
Education
Bachelor of Engineering Technology - Information Science
Shree Devi Collage of Engineering
Mangalore08-2021
High School Diploma -
Sharada PU Collage
Mangalore04-2017
Skills
- Workforce Planning
- Corporate Communications
- Succession Planning
- Organizational Development
- Operations Management
- Client Relationship Management
- Customer Retention
- Sales and Marketing
- Issue Resolution
- Customer Relationship Management
Languages
Tamil
First Language
kannada
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
tulu
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Malayalam
Elementary (A2)
A2
Timeline
Senior Business Manager
MaKe My Trip (P) LTD
03.2023 - Current
Subject Matter Expert
UOLO Ed Tech (P) Ltd,
04.2022 - 03.2023
Web Adviser
Diya systems ,
10.2021 - 02.2022
Bachelor of Engineering Technology - Information Science
Shree Devi Collage of Engineering
High School Diploma -
Sharada PU Collage