Madesh Nadar
Mangalore
Summary
Strategic Senior Specialist with dual postgraduate qualifications in BE (Information Science) and Diploma. Expertise in business development, client relationship management, and team growth. Former Business Development Manager at Make My Trip, enhancing business opportunities and customer acquisition. Earlier role as Subject Matter Expert at UOLO Technologies, focusing on academic support and product innovation.
Overview
5
5
years of professional experience
Work History
Senior Specialist-KAM
Shiprocket (P) LTD
Gurugram
08.2025 - Current
- Resolved client issues promptly, achieving high levels of client satisfaction and loyalty.
- Collaborated with senior management to define strategic direction, setting clear objectives for team performance.
- Oversaw daily operations, ensuring seamless execution of activities across departments to enhance operational efficiency.
- Managed and guided junior staff, delegating tasks to meet deadlines with quality outcomes.
Senior Business Development Manager
Make My Trip (P) LTD
Mysore, INDIA
03.2023 - 01.2025
- Developed and implemented strategies to improve operational efficiency, reduce costs and increase profitability.
- Led cross-functional team, fostering collaboration to align departmental goals with organisational objectives.
- Compiled progress reports against objectives, formulating corrective action plans to address performance gaps.
- Managed daily operations, ensuring adherence to laws, regulations and policies to maintain organisational integrity.
Subject Matter Expert
UOLO Ed Tech (P) Ltd
Gurugram, INDIA
10.2021 - 03.2023
- Delivered subject matter expertise to cross-functional teams, facilitating successful development of new products.
- Produced comprehensive reports on project progress and metrics for stakeholder evaluation.
- Addressed escalated customer issues promptly, ensuring continued positive relationships.
Education
Bachelor of Engineering Technology - Information Science
Shree Devi Collage of Engineering
Mangalore08-2021
High School Diploma -
Sharada PU Collage
MangaloreSkills
- Strategic Account Development
- Key account management
- Client management
- Client relationship management
- Customer Retention
- Sales and Marketing
- Operations Management
- Workforce & Team Planning
Languages
Tamil
Kannada
English
Tulu
Hindi
Malayalam
Interests
- Travelling
- Sports
Timeline
Senior Specialist-KAM
Shiprocket (P) LTD
08.2025 - Current
Senior Business Development Manager
Make My Trip (P) LTD
03.2023 - 01.2025
Subject Matter Expert
UOLO Ed Tech (P) Ltd
10.2021 - 03.2023
Bachelor of Engineering Technology - Information Science
Shree Devi Collage of Engineering
High School Diploma -
Sharada PU Collage