MADHAN KUMAR S
Coimbatore
Summary
To hold a challenging and interesting position in a well-established organization.
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Technician
Cheran Networks
Coimbatore
01.2024 - 01.2025
- Installed and maintained networking equipment for residential and commercial clients.
- Conducted routine inspections of network infrastructure and equipment functionality.
- Provided customer support through troubleshooting and technical guidance.
- Maintained accurate records of service calls, repairs, and parts used.
- Performed onsite repair of equipment at customer locations.
Relationship Manager
Fin Pro Trading
Coimbatore
01.2023 - 01.2024
- Developed strong client relationships to enhance customer satisfaction and loyalty.
- Provided product knowledge sessions to clients, facilitating informed decision-making.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Developed strategies to attract new customers while retaining existing ones.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
Education
BBA -
Sri Ramakrishna College of Arts and Science
CoimbatoreH.S.S -
Suguna RIP V Matriculation Hr. Sec. School
CoimbatoreS.S.L.C -
Sri Guru Matric Hr. Sec. School
ManapparaiSkills
- Quick learning of new processes
- Teamwork & collaboration
- Time management
- Technical support
- Network troubleshooting
- Preventive maintenance
- Troubleshooting
- Service reports
- Documentation and reporting
- System installation
- Field service management
- Service call response
- Customer service
Certification
- Completed job-oriented course in FinTech
- Completed Tally ERP
Hobbies and Interests
Bike travelling
Languages
- Tamil
- English
Languages
Tamil
First Language
English
Beginner
A1
Timeline
Service Technician
Cheran Networks
01.2024 - 01.2025
Relationship Manager
Fin Pro Trading
01.2023 - 01.2024
BBA -
Sri Ramakrishna College of Arts and Science
H.S.S -
Suguna RIP V Matriculation Hr. Sec. School
S.S.L.C -
Sri Guru Matric Hr. Sec. School