Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Madhanagopal Kumar

Chennai

Summary

Highly skilled Senior System Administrator with strong background in designing, installing, and managing complex system infrastructures in Windows, Linux & Cloud Environment. Demonstrated strengths in troubleshooting, system security enhancement, and end-user support. Known for optimizing system performance, improving software efficiency, and reducing downtime. Proven success in leading teams to achieve IT objectives while maintaining optimal service levels.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior System Administrator

Nlgic Support Services Private Limited
Chennai
02.2023 - Current
  • Ensured server integrity by implementing required updates based on organizational patch management policy.
  • Performed regular assessments on the security of IT infrastructure components.
  • Implemented server consolidation projects using virtualization technologies like VMware ESX, ESXi, vSphere, and Hyper-V.
  • Implemented backup procedures to ensure data integrity and availability in case of emergency situations.
  • Coordinated closely with vendors during the installation process of new equipment or software packages.
  • Maintained and administered various system software including Windows Server, Exchange, SQL Server, Linux Server.
  • Implemented and managed VPNs, enabling secure remote access for employees.
  • Administered user accounts, permissions, and access controls, enhancing security and compliance.
  • Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
  • Managed and maintained servers across multiple platforms, ensuring high availability and performance.

System Administrator

Escee Infrastructure Private Limited
Chennai
08.2017 - 01.2023
  • Configured and maintained system hardware, software and network components.
  • Created user accounts and managed access rights for users.
  • Maintained inventory of hardware assets including servers, laptops, desktops.
  • Implemented security measures such as firewalls, antivirus programs.
  • Installed, tested and evaluated new systems, applications and patches.
  • Performed regular backups of critical data and documents.
  • Deployed operating systems upgrades and security patching in accordance with IT policies.

System Engineer

Uniccare Technology
Chennai
08.2014 - 06.2017
  • Installed, configured, and maintained Windows Server operating systems.
  • Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
  • Provided exemplary helpdesk service and support to assist customers.
  • Communicated with clients to understand system requirements.
  • Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
  • Handled troubleshooting for software and hardware and promptly resolved issues.

Education

B.Tech - Information Technology

Sree Sastha Institute of Engineering & Technology
Chennai
04-2014

High School Diploma -

V.C.H.S.S
Chennai
05-2010

Skills

  • Project Management
  • Server improvements
  • System Automation
  • IT Security Management
  • Patch management
  • Capacity Planning
  • Diagnosing issues
  • Virtualization Technologies
  • Infrastructure Planning
  • Project Coordination
  • Incident Management
  • Active Directory Management
  • Windows administration
  • Linux administration
  • Disaster Recovery
  • Zero Trust Management
  • Cloud Infrastructure Design
  • Application Administration
  • Problem-Solving
  • Database Administration
  • Web Server Administration

Certification

  • AWS Solution Architect
  • Azure Administration
  • RedHat Linux Administration
  • CCNA

Languages

Tamil
First Language
English
Advanced (C1)
C1

Timeline

Senior System Administrator

Nlgic Support Services Private Limited
02.2023 - Current

System Administrator

Escee Infrastructure Private Limited
08.2017 - 01.2023

System Engineer

Uniccare Technology
08.2014 - 06.2017

B.Tech - Information Technology

Sree Sastha Institute of Engineering & Technology

High School Diploma -

V.C.H.S.S

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Madhanagopal Kumar