Salai Koushik S
Bangalore
Summary
Intend to pursue a career in a company of repute with committed and dedicated people, which will help me to fulfil my goals and objective in life. Dependable System Administrator offering 6.5 years of experience in system and network administration. Meticulous attention to detail with deep technical knowledge.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior System Administrator
Aratt & ITC Welcome Heritage Ayatana
Bangalore
05.2020 - Current
- Configured, monitored and maintained email applications or virus protection software.
- Diagnosed network problems using advanced troubleshooting techniques and tools.
- Designed, configured and tested computer hardware and operating system software.
- Configured user accounts, permissions and access rights in accordance with company guidelines.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Consulted users to determine areas in need of improvement.
- Managed storage area networks by configuring Fibre Channel switches, zoning, LUN masking, replication .
- Planned, tested and supported high-availability infrastructures.
- Conferred with network users about solutions to existing system problems.
- Created detailed documentation of existing systems and processes for future reference.
- Trained junior staff members on best practices related to system administration tasks.
- Coordinated closely with vendors during the installation process of new equipment or software packages.
- Evaluated vendor products and services against organizational needs before making purchases.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Assessed latest innovations to recommend and adopt cost-effective, useful solutions.
- Set up, optimized and managed network equipment.
- Coordinated with vendors and company personnel to facilitate purchases.
- Monitored network performance to determine adjustments needed.
- Performed server hardware installations, maintenance, upgrades and repairs as needed.
- Conducted regular audits of the IT infrastructure components to identify any security vulnerabilities.
- Installed security software to protect networks.
- Completed 3 office set-up completely.
- Configured GPON Technology in Hospitality project.
- Configured OLT,ONU,IPPBX,Hotel Management Software(Lucid.IDS),CCTV
- Configured Load Balancer and VPN Router with controller.
- Coordinated with Microsoft for email migration (Yahoo mail to Microsoft)
- Configured biometric devices all the sites with SQL server setup.
- Coordinated with HROne software integration with biometric software.
- Presently Working on two major projects (DMS integration with SAP & IDS integration with SAP)
System Admin
DS-MAX PROPERTIES PVT LTD
Bangalore
06.2018 - 05.2020
- Provided guidance on best practices related to system administration procedures.
- Set up, optimized and managed network equipment.
- Created user accounts and managed access rights for users.
- Assessed latest innovations to recommend and adopt cost-effective, useful solutions.
- Analyzed equipment performance records to determine need for repair or replacement.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Performed regular backups of critical data and documents.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Installed and maintained firewalls to secure on-site and cloud-based hardware against unwanted intrusions.
- Diagnosed, troubleshot and resolved hardware and system problems.
Customer Support Representative
Eureka Outsourcing Solutions (Reliance Group)
Chennai
02.2017 - 05.2018
- Maintained up-to-date records of all interactions with customers in the company's CRM system.
- Answered inbound calls, chats and emails to facilitate customer service.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Provided high-level customer service to resolve escalated customer inquiries.
System Administrator
Space Network Solutions
Bangalore
05.2015 - 06.2016
- Maintained User Systems
- Networking crimping & Punching
- CCTV Installation
- System troubleshooting
Education
B.E - ECE
Pavendar Barathidasan Engineering College
Trichy01-2015
DIPLOMA - DEEE
Mother Terasa Polytechnic College
Pudukkottai01-2012
BOARD SSLC -
Government High School
Pudukkottai01-2009
Skills
- Infrastructure Planning
- Project Management
- System Upgrades
- Project Coordination
- Troubleshooting
- Diagnosing Issues
- Specifications Understanding
- Hardware Expertise
- Team Collaboration
- System Testing
- Software Management
- Vendor Relationship Management
- Network Security
- VoIP Systems
- Network Firewall Management
- New Technology Integration
- Server Event Logging
- Data Backup
- Firewall Management
- Network Administration
- Permissions and Access Control
- Workstation Maintenance
- Cloud Management
- Technical Support
Certification
- MCSA - Rooman Technologies - 2016
- Networking (N+) - Rooman Technologies - 2016
- Microsoft Office - Aptech Computer Education-2012
- HTML - Aptech Computer Education -2012
Languages
Kannada
First Language
English
Intermediate (B1)
B1
Tamil
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Timeline
Senior System Administrator
Aratt & ITC Welcome Heritage Ayatana
05.2020 - Current
System Admin
DS-MAX PROPERTIES PVT LTD
06.2018 - 05.2020
Customer Support Representative
Eureka Outsourcing Solutions (Reliance Group)
02.2017 - 05.2018
System Administrator
Space Network Solutions
05.2015 - 06.2016
B.E - ECE
Pavendar Barathidasan Engineering College
DIPLOMA - DEEE
Mother Terasa Polytechnic College
BOARD SSLC -
Government High School
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