MADHANKUMAR C
THIRUTTANI
Summary
Results driven lead with 3.5 years of experience in healthcare management, dedicated to delivering high-quality patient care and leading interdisciplinary teams. Proven of improving patient satisfaction, and enhancing operational efficiency. Experienced in ensuring smooth daily operations and providing exceptional customer service. Excels at team leadership and problem-solving to maintain high standards. Committed to creating positive and efficient work environment.
Multi-talented Senior Executive knowledgeable about operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
4
4
years of professional experience
Work History
Senior executive
Rainbow Children’s Medicare Ltd,
Chennai
06.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Responsible for all admissions, bed management and discharges.
- Manage daily operations of the inpatient unit, commanding seamless patient flow and effective logistics management.
- Maintain and share In-Patients data. DAMA,LAMA, ALOS and Occupancy data for BRM purposes.
- Led patient care teams to ensure high-quality service delivery.
- Collaborated with medical staff to improve patient outcomes and satisfaction.
- Analyzed data related to patient care services to identify areas for improvement.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Senior Executive
Dr. Rela Institute and Medical Center
04.2022 - 05.2025
- Worked overall in-charge of Master Health Check department. Responsible for BRM data and KPI.
- Spoc between our corporate clients and the hospital .
- Supervised and lead daily operations in department of Emergency and Trauma. Ensured efficient patient flow and resource allocation.
- Collaborated with the clinical team to develop and implement departmental guidelines and policies.
- Responsible for all admissions, bed management and discharges.
- Manage daily operations of the inpatient unit, commanding seamless patient flow and effective logistics management.
- Collaborate with physicians and multidisciplinary teams to develop and implement individualized patient care plans.
- Analyze patient satisfaction data and implement evidence-based practices to improve outcomes.
- Maintain and share In-Patients data. DAMA,LAMA, ALOS and Occupancy data for BRM purposes.
Education
Master of Business Administration - Hospital Management
SRM Institute of Science and Technology
Kattankulathur, Chengalpattu.Bachelor of Science - Computer Science and Engineering
Hindustan Institute of Technology and Science,
Padur, Chengalpattu.Skills
- Strong leadership and communication skills
- Expertise in patient flow, staffing, and resource management
- Proficient in electronic medical records(EMR) and healthcare software
- Analytical and problem-solving skills
- Collaborative and team-oriented approach
- Ability to make decision quickly
- Revenue generation
- Cross-functional team coordination
- Strategic planning
- Administrative support
- Report preparation
- Corporate communications
- Staff management
- Customer service
- Teamwork and collaboration
- Customer relationship management
- Adaptability
- Problem-solving
Languages
- English
- Tamil
- Telugu
Timeline
Senior executive
Rainbow Children’s Medicare Ltd,
06.2025 - Current
Senior Executive
Dr. Rela Institute and Medical Center
04.2022 - 05.2025
Master of Business Administration - Hospital Management
SRM Institute of Science and Technology
Bachelor of Science - Computer Science and Engineering
Hindustan Institute of Technology and Science,