Madhankumar Deivasighamani

Handled 3 projects parallel for different customer bases like Aviation, Component MRO and Fighter Jet.

Implemented new features for Component MRO client at onsite.

Migrated other customers from their previously version of product new version of the product. This includes user acceptance, training, and go-live with a proper Project Planning.

• Developed project plans, schedules and budgets to ensure resources were efficiently used.
• Conducted post-project reviews to identify areas of improvement and ensure customer satisfaction.
• Provided progress reports to stakeholders and upper management on project progress and milestones.

• Developed strong organizational and communication skills through coursework and volunteer activities.
• Cultivated interpersonal skills by building positive relationships with others.
• Provided professional services and support in a dynamic work environment.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
• Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
• Managed resources effectively to avoid unnecessary delivery delays.
• Supported customers via telephone, email and at sites to handle escalations and product concerns.

• Gained extensive knowledge in data entry, analysis and reporting.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Self-motivated, with a strong sense of personal responsibility.
• Learned and adapted quickly to new technology and software applications.
• Gained strong leadership skills by managing projects from start to finish.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Identified issues, analyzed information and provided solutions to problems.

• Assisted in the development of comprehensive quality control plans and procedures.
• Developed and maintained quality control documentation and records.
• Conducted root cause analysis to identify and address quality issues.
• Collaborated with other departments to ensure customer satisfaction and compliance.