Managing Samsung TVPlus FAST channel pipelines for 24 countries.
Providing on call support to resolve day to day live channel and VOD issues.
Contributing to create new test cases & solutions for inhouse monitoring tools to detect day to day issues and reduce resolve time.
Coordinating with cross functional teams & stakeholders for progress tracking.
Providing
Live Streaming Support Engineer
NexGen Iot Solutions Pvt Ltd
Gurugram
09.2022 - 03.2023
Providing end-to-end Live streaming support for various 24x7 Live
channels stretched across NEWS, Entertainment & Sports genres across
16+ OTT platforms for their 32 clients running on Viewlift's own CMS &
AWS.
Conducted major International sports events across EU,NA,ME & Indian subcontinent region. Lega Nazionale Pallacanestro, The Rugby Network, Monumental Sports network, LivGolf & various others.
Collaborated in the process of testing various OTT platforms & enhancements in the Live streaming process as per the client's requirements.
Created knowledge base documents for frequently asked questions.
Trained other team members on relevant technologies and procedures.
Engineer - OTT
Planetcast Media Services Limited
Noida
02.2021 - 08.2022
Oversaw NOC/HUB operations in a 24x7 environment for national &
international content partners.
Working on Amazon Elemental Live encoders managing A/V bitrates,
I/O configuration & logo/ slate insertion as per client requirements.
Providing live streaming content to platforms such as Hotstar,Voot,SonyLiv, Fancode and others.
Testing/publishing live RTMP, HLS, DASH & UDP content to customers through inhouse encoders & transcoders etc.
Monitoring, tracing & troubleshooting issues reported during live events
Conducted research into the feasibility of product design plans.