Summary
Overview
Work History
Education
Skills
Certification
Awardsrecognition
Languages
Address
Disclaimer
Timeline
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Madhava Dhas

Madhava Dhas

Bengaluru

Summary

Adept Backup Analyst with a proven track record at DELL Technologies, showcasing expertise in Avamar, NetBackup, Cohesity and Data Domain management. Excelled in enhancing backup solutions across global clients, significantly improving data recovery processes. Demonstrates strong troubleshooting skills and stakeholder communication, ensuring high-priority incident resolution and risk assessment with a strategic approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Backup Analyst

DELL Technologies
Bengaluru
05.2019 - Current
  • Managed Backup Technologies: Expertise in Avamar, NetBackup, Cohesity, Data Domain & EMC DPA .
  • Worked with 24 NetBackup, 20 Avamar, and 29 Cohesity servers for efficient backup solutions.
  • Client Management: Handled 140,000+ clients across EMEA, APAC, and AMRS regions.
  • Data Storage: Managed over 110+ Data Domain storage units.
  • Incident Management: Assigned and prioritized high- and critical-priority incidents and service requests to team members.
  • Health Checks and Analysis: Conducted health checks and incident analysis for Avamar, NetBackup, and Data Domain.
  • Backup Troubleshooting: Resolved regular backup issues for Avamar and NetBackup, ensuring consistent performance.
  • Backup Management: Oversaw file system (Windows, Linux), SQL Database, and VM backups.
  • Restores & On-Demand Backups: Executed restores and on-demand backups using Avamar and NetBackup.
  • Stakeholder Communication: Regularly held stand-ups with stakeholders to discuss backup failures and provided resolutions.
  • Configuration & Evaluation: Performed regular checks on backup configurations and evaluated backup policies.
  • Risk Assessment: Analyzed reports to assess actual risks and prioritized them based on criticality and business impact.

Education

Bachelor of Engineering - Electrical, Electronics and Communications Engineering

Anna University -Tamil Nadu (JCT Institutions)
Coimbatore, Tamil Nadu
01.2014

Diploma - ECE

State Board -Tamil Nadu Sree Krishna Polytechnic College
Kanyakumari, Tamil Nadu
01.2010

High School Diploma -

Government High School
Earniel, Tamil Nadu
01.2010

High School Diploma -

Government High School
Earniel, Tamil Nadu
01.2006

Skills

  • Veritas NetBackup 103
  • Avamar 1910
  • Data Domain 774
  • EMC DPA
  • Cohesity 71
  • ITSM BMC Remedy 181
  • Intermediate level in Linux
  • Basic networking
  • Data recovery
  • Creation of backups in enterprise environments
  • StorageTek SL console
  • Troubleshooting & Presentation skills

Certification

  • Information and Storage Management V5 (ISMV5)
  • Cohesity Platform foundation

Awardsrecognition

  • Rockstar for integrity Award, Recognized by Manager for consistently demonstrating unwavering integrity in all aspects of work. Acknowledged for upholding high ethical standards and fostering a culture of trust.
  • Recognized by Customer, For the quick solution and amazing support.

Languages

Tamil
First Language
English
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1

Address

A109- Samhita Serene MTB Apartment,

Srivari road, Near Bhaktha maruthi Layout Margondanahalli,

 Kithiganur

Bangalore -560036

Disclaimer

I hereby declare that all the details furnished above are true to the best of my knowledge.

Timeline

Backup Analyst

DELL Technologies
05.2019 - Current

Bachelor of Engineering - Electrical, Electronics and Communications Engineering

Anna University -Tamil Nadu (JCT Institutions)

Diploma - ECE

State Board -Tamil Nadu Sree Krishna Polytechnic College

High School Diploma -

Government High School

High School Diploma -

Government High School

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Madhava Dhas