Parvathi Teja Varma Chitalapati
BACKUP SME
Bangalore,KA
Summary
Accomplished IT professional with 16+ years of experience in designing, implementing, and managing enterprise-grade backup and disaster recovery solutions. Specialized in Veritas NetBackup across physical, cloud (Azure), and hybrid environments. Proven expertise in high availability and disaster recovery setups, backup automation, system optimization, and troubleshooting. Adept at mentoring teams, handling critical incidents, and ensuring compliance with SLAs/OLAs.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Backup SME
IBM India Pvt Ltd
Bangalore
07.2024 - Current
- Led SME-level management, configuration, and troubleshooting of Veritas NetBackup platforms, including physical and cloud-based setups (Azure).
- Designed and optimized high availability and disaster recovery configurations, including replication, restoration, data migration, and snapshot solutions.
- Configured and managed master and media servers for Veritas NetBackup environments.
- Ensured SLA and OLA adherence with minimal Turn-Around Time (TAT).
- Automated repetitive tasks, improving operational efficiency and reducing manual interventions.
- Achieved a 25% improvement in backup reliability by optimizing policies and streamlining processes.
Backup SME and Automation Engineer / Sr Lead Engineer
FIS India Pvt Ltd
Bangalore, Karnataka
01.2017 - 07.2024
- Performed advanced-level configurations and troubleshooting for backup infrastructure failures, collaborating with OS, Network, and Database teams.
- Automated backup tasks using shell scripting and integrated third-party tools, reducing manual workload by 40%.
- Managed performance tuning, reducing backup windows by 30% and enhancing storage efficiency.
- Created disaster recovery plans and conducted regular DR tests to ensure readiness, achieving 100% compliance in DR audits.
Backup Technical Lead / Technical Specialist
HCL Technologies
Hyderabad, Telangana
09.2014 - 12.2016
- Implemented and maintained Veritas NetBackup appliances (5220 & 5230), ensuring high availability.
- Resolved hardware issues in collaboration with vendors, minimizing downtime by 20%.
- Created backup policies using Storage Lifecycle Policies (SLPs) for replication and retention.
- Increased operational efficiency by reducing backup failures by 15% through proactive monitoring and issue resolution.
- Led a team of five engineers, mentoring and upskilling them on advanced backup configurations and troubleshooting techniques.
Backup Implementation Engineer / Sr Customer Service Engineer
Wipro Infotech
Hyderabad, Telangana
05.2012 - 08.2014
- Configured and managed NetBackup environments for client-specific requirements.
- Troubleshot backup failures and tape library issues, ensuring timely resolution and maintaining 99.9% uptime.
- Developed monitoring dashboards for real-time performance tracking, reducing incident response times by 25%.
Senior Backup Administrator / Technology Platform Analyst
Infosys
Bangalore, Karnataka
01.2012 - 04.2012
- Configured backup software and tailored policies for diverse client environments.
- Restored critical data with high accuracy and integrity, supporting business continuity.
- Participated in DR planning and testing, contributing to robust recovery strategies.
Senior Backup Administrator / Senior Operations Professional
IBM India Pvt Ltd
Chennai, Tamil Nadu
04.2011 - 01.2012
- Installed and configured backup software for new sites, ensuring seamless integration.
- Resolved backup failures and restored critical user data to minimize business impact.
- Provided expert recommendations for enhancing backup strategies, reducing recovery times by 20%.
NetBackup Administrator
Mphasis
Chennai, Tamil Nadu
06.2008 - 03.2011
- Managed and maintained backup policies for Solaris and Linux servers.
- Provided 24x7 operational support, ensuring SLA compliance.
- Restored data with minimal service disruption, maintaining high data integrity.
- Reduced recovery time by 15% through streamlined restoration processes.
Education
Bachelor Of Technology - Electronics and Communication Engineering
AL-AMEER COLLEGE OF ENGINEERING AND IT
01.2008
Skills
- Backup Software: Veritas NetBackup , Veritas NetBackup Appliances, Veritas OpsCenter, Commvault, Avamar, EMC Networker, Oracle Secure Backup
- Backup Hardware: Tape Library, Virtual Tape Library
- Operating Systems: Linux, UNIX, Windows
- Scripting: Shell Scripting, PowerShell
- Databases: Basic Administration of SQL and Oracle
- Networking: Basic knowledge
- Cloud Platforms: Azure
Certification
SYMANTEC CERTIFIED SPECIALIST
Hobbies and Interests
- Photography
- Fitness
- Volunteering
- Reading
- Travelling
- Gardening
References
References and other documents available upon request.
Accomplishments
- Successfully automated key backup and recovery tasks, reducing manual intervention by 40%.
- Designed and implemented high availability and disaster recovery solutions for mission-critical systems.
- Mentored junior engineers, improving team performance and knowledge retention.
- Achieved 100% SLA compliance for five consecutive years across various roles.
Timeline
Backup SME
IBM India Pvt Ltd
07.2024 - Current
Backup SME and Automation Engineer / Sr Lead Engineer
FIS India Pvt Ltd
01.2017 - 07.2024
Backup Technical Lead / Technical Specialist
HCL Technologies
09.2014 - 12.2016
Backup Implementation Engineer / Sr Customer Service Engineer
Wipro Infotech
05.2012 - 08.2014
Senior Backup Administrator / Technology Platform Analyst
Infosys
01.2012 - 04.2012
Senior Backup Administrator / Senior Operations Professional
IBM India Pvt Ltd
04.2011 - 01.2012
NetBackup Administrator
Mphasis
06.2008 - 03.2011
Bachelor Of Technology - Electronics and Communication Engineering
AL-AMEER COLLEGE OF ENGINEERING AND IT
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