Madhav Reddy
Senior System Administrator
TIRUPATI
Summary
Dynamic and results-driven Senior Administration Associate with over 3+ years of experience in IT system administration, specializing in server provisioning, virtualization, and infrastructure management. Proven track record in leading cross-functional teams and executing successful data center migrations for large enterprises. Adept at project planning, process automation, and implementation of robust security protocols. Looking to leverage deep technical expertise and leadership skills to drive technology excellence with a forward-thinking organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Administration Senior Associate
NTT DATA
06.2022 - Current
- Provisioned and configured over 300 virtual servers across Windows and Linux environments, ensuring compliance with organizational standards and security policies.
- Adding SQL drives and DMZ setup to the servers.
- Provisioned Zscaler app connectors, offline, and online scanners.
- Automated server deployment processes using ISO templates, reducing provisioning time by 40%.
- Decommissioned 800+ legacy servers as part of a data center migration project, ensuring secure data erasure, and proper asset documentation.
- Maintained detailed documentation for all server builds, configurations, and decommissioning procedures.
- Implemented monitoring and alerting tools (e.g., Opsramp agent) to track server health.
- Performed provisioning and decommissioning of systems, user accounts, and network resources as per client specifications and company policies.
- Ensured timely onboarding and offboarding of client environments, maintaining accuracy and compliance with security standards.
- Managed configuration, deployment, and removal of hardware/software assets in alignment with project and client requirements.
- Ingredion is a global ingredients solutions provider that transforms plant-based raw materials, like corn, tapioca, and stevia, into ingredients for a wide range of products. It supplies starches, sweeteners, and other ingredients to the food, beverage, animal nutrition, brewing, and pharmaceutical industries, and has customers in over 120 countries. Its products are used to improve the taste, texture, health, and performance of consumer goods.
- Resolved L1 incidents and service requests within defined SLA targets, ensuring high user satisfaction, and minimal business impact.
- Provisioned and managed folder and resource access for users, following security and compliance guidelines.
- Performed server patching and system updates as part of Change Management procedures to maintain infrastructure stability and security.
- Troubleshot Active Directory issues, including account unlocks, password resets, group memberships, and drive access permissions. Managed drive mappings and user access rights to shared network resources based on role and department requirements.
- Worked with Volume Shadow Copy Service (VSS), and coordinated with application owners to ensure successful backups and maintenance of VSS writers.
- Assisted in onboarding and offboarding tasks, such as user account creation, access provisioning, and access revocation.
- Collaborated with cross-functional teams to diagnose technical problems and implement long-term solutions.
- Maintained accurate documentation of incidents, changes, and standard operating procedures.
Education
Bachelor of Commerce - Computer Applications
Sri Venkateshwara University
Tirupati06.2019
Skills
Windows Server Administration
Certification
Microsoft Certified: Azure AI Fundamentals, 911
Timeline
System Administration Senior Associate
NTT DATA
06.2022 - Current
Bachelor of Commerce - Computer Applications
Sri Venkateshwara University