Summary
Overview
Work History
Education
Skills
Consulting Competencies
Projects
Certification
Personal Information
Languages
Hobbies and Interests
Timeline
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Madhava Shetty

Madhava Shetty

Bangalore

Summary

I am a Lead Salesforce Developer at Salesforce with over 7 years of extensive development experience in implementing Salesforce solutions across various industries. For the past 5+ years, I have specialized in telecommunications projects, contributing significantly to the communication industry. My expertise includes working with Experience Cloud, Lightning Aura Framework, Lightning Web Components (LWC), and creating Chrome extensions to enhance industry component development. As a lead developer, I have successfully managed a team of four, addressing technical queries and facilitating cross-team collaboration to ensure project success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior developer(Dev Lead)

T Mobile (US)
11.2022 - Current
  • A Telecom project which is completely designed to implement order enrichment processes on top of Industry CPQ ,EPC
  • Working as a Senior developer(Dev Lead), responsible for resolving/unblocking any outstanding issue that team members face during the sprint and reviewing the design doc and guiding the team on implementing the solution using Salesforce industry components like flex card , omniscript , Vlocity EPC , Vlocity CPQ, Salesforce- Amdocs Integration Queries … etc
  • Have accounted for reviewing the code quality and providing the feedback on best practices and code vulnerability
  • Worked on Salesforce - Amdocs Integration to implement Industry specific scenarios
  • Worked on LWC Omniscript , Omnistudio Integration procedure ,Data Raptors ,Omnistudio Flex card.

Optus (AUS)
05.2021 - 09.2022
  • A Telecom project which is completely designed to implement order orchestration flow using Vlocity OM
  • Have worked on designing and developing product models and creating decomposition mappings , orchestration definitions
  • Have worked on configuring Decomposition mappings , Callout, Auto task , push event , manual task
  • Responsible for handling callouts to different systems supporting all types of http requests dynamically
  • Have created a framework using Industry tool and apex to drive callouts with dynamic header , URL parameter setting ,capturing error handling scenarios and custom retry scenarios on orchestration plans
  • Implemented processing of complex downstream system JSON data to align it with salesforce entities like Fulfillment request line items (technical product)
  • Have customized Order Management to achieve resuming orchestration during system offline mode , enforcing orchestration items to run sequentially while they are in parallel swimlane
  • Driving code review and build review during each phase of development
  • To reduce the development time in the current project , I have built a tool using lighting components and LWC which could read and Inline editing of Vlocity JSON attributes , merge elements , performing deep search inside Vlocity components like OS,VIP which are reusable in nature.

BT(UK)
10.2022 - 11.2022
  • Implemented Vlocity OM solution to interact with multiple systems like Ciena Blue Planet ,PEGA and exchange information between them to automate order fulfillment process for telecom products
  • Utilized OM features like decomposition, orchestration , Callout , constructing TMF641 http request payload and transforming response and updating SF records with the downstream system response
  • Implemented connected and O-Auth with certification generation for secure way of communication.

H3GUK (UK)
08.2019 - 05.2021
  • A Telecom project which is completely designed to implement order enrichment processes on top of Vlocity CPQ ,EPC,Vlocity digital platform tools
  • I have worked on implementation of Vlocity CPQ like product configuration , Context rule, DC APIs, Advance Rules ,Promotions , Vlocity functions, field Mapper, Offer migration Plan
  • I have owned Telecom specific flows like SIM replacement, PUK unblock , Services activation ,Buy data pack ,Buy addon
  • Have Implemented Complex logic like designing an eligibility rule which is based on product attributes
  • Created context rule for the eligibility criteria of the product ,which includes creation of Rules set ,Rules ,context dimension and handling complex logic through Vlocity custom functions
  • Have worked on Migration of Hybrid CPQ API to DC API and centralizing the existing logics and functionality as DC-API no longer supports order context
  • Worked on DC API implementation like implementing getoffers API ,Create basket ,create ecom cart API ,customisation of DC API response like trimming or adding additional pricing nodes for attribute based pricing
  • Worked on Vlocity Omniscript (Optimises OS), Vlocity Integration procedure ( Error handling , optimized coding), Data Raptors ( Extract and POST ), Vlocity DX ,Source tree, Bit Bucket (Deployment)
  • Have worked on implementation of Change Price Plan (Offer migration /replace offer).

Wells Fargo community (US)
08.2017 - 07.2019
  • We built a community using Salesforce CRM with lightning framework based on Napil template
  • Have created a lot of custom lightning components to meet the business requirement
  • Implemented Single sign on functionality and enhanced the functionality using custom JIT handler and login flow
  • Provided maintenance support to the Production(Live) over latest Salesforce release , CR, sandbox refresh ,Modification in the requirement, code review, impact analysis
  • Setting up SEO properties in community and preventing certain community pages from not being indexed in google search engine by controlling robot.txt and sitemap.xml propagation.

Senior Salesforce Developer

Salesforce
Bangalore

Education

Skills

  • Salesforce
  • Lightning framework
  • LWC
  • Apex
  • Asynchronous apex
  • Salesforce automation process
  • SFDC Triggers
  • SLDS
  • Salesforce Integration REST
  • Java
  • Angularjs
  • ReactJS
  • JavaScript
  • JQuery
  • HTML
  • CSS
  • AZAX methodology
  • Vlocity
  • Omniscript
  • Flex Card
  • Integration Procedure
  • Data Raptor
  • Industry EPC
  • Industry CPQ
  • Industry Order Management
  • Digital Commerce APIs
  • Sales cloud
  • Service cloud
  • Experience cloud
  • Communication cloud
  • Developed a Chrome extension named - Vlocity Developer Extension
  • VS code
  • Forcecom IDE
  • GIT
  • Bitbucket
  • Copado
  • Vlocity DX
  • Quick Learner

Consulting Competencies

  • Salesforce : Lightning framework, LWC , Apex, Asynchronous apex, Salesforce automation process, SFDC Triggers , SLDS , Salesforce Integration REST , Chrome extension Developer , Java , Apex , Angularjs , ReactJS , JavaScript , jQuery , HTML, CSS , AZAX methodology.
  • Industry(Vlocity) : Omniscript , Flex Card , Integration Procedure , Data Raptor , Industry EPC , Industry CPQ , Industry Order Management , Digital Commerce APIs.
  • Salesforce Cloud:- Sales cloud, Service cloud, Experience cloud , Communication cloud
  • Other: Developed a Chrome extension named - Vlocity Developer Extension.
  • Tools :- VS code, Force.com IDE, GIT, Bitbucket, Copado, Vlocity DX.
  • Good Team player, Self Learner, Quick Learner, Focused.

Projects

T Mobile (US),

Telecommunication BT(UK),

Telecommunication Optus (AUS), 

Telecommunication H3GUK (UK), 

Telecommunication Wells Fargo community (US)

Certification

  • Platform App Builder
  • Salesforce Platform developer 1
  • Omnistudio developer
  • Omnistudio consultant
  • Vlocity CPQ developer
  • Vlocity Order Management developer

Personal Information

Address : s/o Bhaaskara shetty, Yenikere mane,salvady,salvady post ,kundapura(T),Udupi(D),Pin-576222

Languages

English, Kannada, Telugu

Hobbies and Interests

Drawing, Playing cricket, Chess, Table tennis, Swimming, Solving rubik cubes, Travel

Timeline

Senior developer(Dev Lead)

T Mobile (US)
11.2022 - Current

BT(UK)
10.2022 - 11.2022

Optus (AUS)
05.2021 - 09.2022

H3GUK (UK)
08.2019 - 05.2021

Wells Fargo community (US)
08.2017 - 07.2019

Senior Salesforce Developer

Salesforce

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Madhava Shetty