MADHAVAN SINGH
Manager - Strategy and Analytics
Kanpur
Summary
Experienced techno-functional manager with expertise in product management, data/business analytics, and strategic growth. Skilled at integrating technical know-how with business acumen to lead cross-functional teams and deliver transformative solutions. Specialized in debt services, strategy, and analytics with a proven track record of developing predictive models and providing data-driven insights. Proficient in end-to-end project management, collaborating closely with stakeholders to ensure successful delivery within budget, schedule, and quality constraints. Capable of modeling data for business process management and executing quantitative and qualitative analysis to translate data into actionable insights. Strong project management, implementation, and analytical skills, consistently leading the design and launch of cutting-edge solutions. Effective in organizing, communicating, and presenting clear business analysis findings to facilitate actionable solutions and recommendations.
Overview
2
2
years of professional experience
Work History
Manager- Strategy & Analytics
Tata Capital Limited
05.2023 - Current
- Managing and optimizing a ₹1000+ Cr delinquent portfolio for Personal Loans across India, implementing strategic interventions to enhance recovery and mitigate risk
- Overseeing PAN India manpower allocation for PL, ensuring optimal Average Count Ratio (ACR) to enhance operational efficiency
- Facilitating effective vendor communication and agency management, leading to improved credit cost management and enhanced product portfolio strategies
- Driving the resolution of ₹5+ Cr delinquent pool per month by executing data-driven digital campaigns, leveraging analytical models, and utilizing bureau insights for targeted recovery strategies
- Collaborating closely with National Heads and stakeholders, conducting ad-hoc analyses to meet specific business requirements and ensure strategic alignment
- Ensuring the accuracy and relevance of data presented to CHRO and Vertical Heads, facilitating informed decision-making and strategic planning, reducing delivery time by 25%
- Monitoring product behavior trends to sustain business growth and profitability, providing critical insights for proactive decision-making
- Conducted User Acceptance Testing (UAT) for pre-approved settlement offers, enhancing user journey experiences and monitoring key business metrics for continuous improvements
- Collaborated effectively with the data science team, communicating clear business requirements and leveraging advanced data models to support critical business initiatives and analytical projects
- Spearheaded the development and implementation of a predictive classification model, achieving an 83.2% accuracy rate
- Managed end-to-end projects that contributed to achieving a 12.8% normalization rate in Personal Loans NPAs for FY23-24 by March 2024
- Delivered actionable data-driven insights to 6+ product teams, guiding the formulation of strategic roadmaps for campaign development
- Optimized and automated data management processes, reducing delivery time by 25% and enhancing overall operational efficiencies across departments
Business Analyst
Course5 Intelligence (C5i)
04.2022 - 06.2022
- Created dashboards to deliver data insights using Adobe and Google Analytics for presentations to stakeholders.
- Gathered and documented requirements for projects.
- Reviewed product utilization processes and developed optimization strategies.
Education
MBA - Business Analytics & Finance
Indian Institute of Management, Amritsar
04-2023
B.Tech. - IT
Institute of Engineering And Technology, Lucknow
05-2021
Skills
Skilled in MS Office Tools
Timeline
Manager- Strategy & Analytics
Tata Capital Limited
05.2023 - Current
Business Analyst
Course5 Intelligence (C5i)
04.2022 - 06.2022
MBA - Business Analytics & Finance
Indian Institute of Management, Amritsar
B.Tech. - IT
Institute of Engineering And Technology, Lucknow
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