Madhavarapu Gayathri
Product Owner
Hyderabad
Summary
Results-oriented professional with 7+ years robust background in US Health Care,CMS & RCM domain, product management and agile frameworks. Known for fostering team collaboration and driving projects to successful completion. Reliable in adapting to evolving requirements and prioritizing key deliverables, showcasing strong ability to manage stakeholder expectations.
Overview
10
10
years of professional experience
Work History
Product Owner
Castlight
07.2024 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Led product launches, collaborating with marketing teams to create successful go-to-market strategies.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Analyzed customer feedback to identify areas for improvement.
- Facilitated cross-functional team meetings to address bottlenecks, improving overall project communication and execution.
- Enhanced product vision by collaborating closely with stakeholders to gather and prioritize requirements.
Lead Business Analyst
UST Global
07.2023 - 06.2024
- Participating in scrum calls, stand up calls, and retrospective meetings to ensure project success and maintain effective communication with team members and stakeholders.
- Working on POSTMAN, SOAP UI applications to understand the code behavior in lower environments.
- Conducting weekend drives and interviews to build a high-performing team, ensuring the right mix of skills and expertise for project success.
- Streamline existing business processes through analysis, gap identification, and reengineering, resulting in increased operational efficiency and cost savings.
- Develop and execute change management plans to support the adoption of new processes, systems, and technologies, minimizing resistance and maximizing user acceptance.
- Create comprehensive reports and interactive dashboards to communicate key performance indicators (KPIs) and assist management in making informed business decisions.
- Lead a team of 14 members, gather requirements & work on mapping technical and functional design documents, ensure project alignment and success.
- Client: Elevance
Business Analyst
Eclat Health solutions
12.2021 - 07.2023
- Analyzed the existing business process and identified inefficiencies and areas for improvement.
- Played a critical role in ensuring the application is developed with the needs of the Business requirements
- Followed the Agile –Scrum Framework to develop the application by implementing all SDLC phases Created UML diagrams like Use-case diagrams to incorporate in BRD, FRD & SRS document to define the proposed system.
- Created Product Backlog by writing User Stories & Acceptance Criteria Prioritized all the ProductBacklog Items by using MoSCoWAnalysis
- Involved in variousScrum calls like Sprint Planning, Daily scrum ,Sprint review and SprintRetrospective meetings
- Performed various SQL queries to manage and retrieve the data from the database analysis
- Client: Humana
Business Analyst
Gebbs Health Care
12.2020 - 11.2021
- Gathered Requirements by performing requirements elicitation techniques such as interview and prototyping.
- Identified Business Stakeholders who got impacted due to this technological change and created RACI document to provide updates, manage expectations and resolve issues and conflicts during the entire development process.
- Followed the Agile –Scrum Framework to develop the application by implementing all SDLC phases Documented all the Business requirements and created Product Backlog Items in Jira project management Tool
- Collaboratively worked with UI/UX team to propose the designs as per Business Requirements
- Created Process flow and Use case diagrams by using Lucid Chart drafted the solution design(To-Be) by interacting with Tech Team
- Created Product Backlog by writing User Stories & Acceptance Criteria Prioritized all the Product Backlog Items by using MoSCoW Analysis Handling the change request from the business stakeholders
- Managing the project progress by creating Requirements Traceability Matrix (RTM)
- Involved in SIT to validate the solution as per the Business requirements and End User Training
- Client: Aetna
Business Analyst
Optum
09.2015 - 09.2017
- Work with Product Owner / Scrum master and concerned teams to remove Team’s Roadblocks.
- Work with UX team to make necessary changes in the product design. Perform research for continuous Product Enhancement and Development.
- Organize brainstorm sessions among teams for new ideas for product development.
- Validating the delivered requirements to make sure, the project development is aligned with Business requirements
- Drive continuous improvement initiatives by analyzing feedback, monitoring performance, and implementing enhancements to existing systems and processes.
- Client: BCBS
Education
Masters Of Pharmacy -
JNTUH
01.2015
Bachelors Of Pharmacy - undefined
RGUHS
01.2013
Skills
Project Management Tool: JIRA
Prototyping tools: Balsamiq 20, and Lucid Charts
UML Modelling Tools: MS Visio 2010
Software Development Life Cycle
User Acceptance Testing
MS office(Word, Excel, Power point)
Testing: Tricentis Tosca(UI testing) API testing: Postman, Soap UI
Understanding of healthcare terminology, healthcare regulations and standards(ICD, CPT's,HCPCS)
Confluence
Expertise in full software life cycle implementations
Requirements engineering(Elicitation Techniques)
problem solving
Organizational skills Stakeholder analysis
Excellent Decision making, Leadership Skills
Team work and Collaboration skills
Business process modeling
Product planning
Stakeholder relationship management
Roadmap development
Feature prioritization(MOSCOW, RICE methods)
Timeline
Product Owner
Castlight
07.2024 - Current
Lead Business Analyst
UST Global
07.2023 - 06.2024
Business Analyst
Eclat Health solutions
12.2021 - 07.2023
Business Analyst
Gebbs Health Care
12.2020 - 11.2021
Business Analyst
Optum
09.2015 - 09.2017
Bachelors Of Pharmacy - undefined
RGUHS
Masters Of Pharmacy -
JNTUH