Madhu Gurnani
Jaipur
Summary
To work in the Management Team of an Enterprise with a challenging and growth-oriented environment that will help me hone my interpersonal, communication and management skills.
Overview
13
13
years of professional experience
Work History
Inside Sales Specialist/consultant
VisionTech Systems International LLC
Jaipur
11.2023 - Current
- Handling inside sales executives targets and guiding them to achieve targets.
- Working as bridge between inside sales and manager
- Conducted market research to identify potential customers, competitors and industry trends.
- Implemented new processes for tracking customer orders and managing inventory.
- Collaborated with marketing team to create promotional materials for products and services.
- Maintained strong relationships with existing customers through regular contact and follow-up calls.
Inside Sales Executive/Co-Ordinator
Visiontech Systems International LLC
Jaipur
01.2022 - 10.2023
- Working as Inside sales lead, handling existing products renewals and generating new business
- Responsible for upgrades and maintaining existing relationship
- Generating new leads through cold calls, emails and social media platforms such as LinkedIn etc
- Taking care of Cyber security market in UAE for Sophos, FortiGate, Kaspersky, CrowdStrike, Microsoft etc
- Handling CRM, Vendor portals, vendor management, and Deal registrations etc.
- Developed and executed sales strategies to increase revenue and meet customer needs.
- Negotiated contracts with clients to ensure favorable terms and conditions.
Customer sales and retention executive
Teleperformance
Jaipur
04.2017 - 11.2022
- Experienced in sales and generation of leads and opportunities for Microsoft Presales process
- Handling inbound calls, chats and emails, responsible for generating new leads and maintaining relations with existing customers and assigning sales leads to respective AMs
- Timely resolution of customers queries and cross sell-up sell.
Subject support executive
KDK Softwareʼs Pvt Ltd.
Jaipur
05.2015 - 02.2017
- Responsible for providing knowledge and details to existing customers on smooth running of tax software
- Handling customers queries and proving quick resolution to their technical issues.
Articleship
SK Bakliwal & Co.
Jaipur
06.2012 - 04.2015
- 3 years full time article ship under practitioner CA, responsible for Internal audits in banks and manufacturing companies.
Sales Executive
Girnar automobiles Pvt Ltd
Jaipur
09.2011 - 05.2012
- Responsible for making outbound calls for car dekho.com website customers, to convert potential leads into customers.
Education
M.com -
University of Rajasthan
01.2014
CA-IPCC -
ICAI
01.2014
B.com -
University of Rajasthan
01.2012
CS-Intermediate -
ICSI
MS office -
Accounting -
Audit -
Taxation -
IT security -
Skills
- Quick Learner
- Positive Attitude
- Adjustable
- Key relationship management
- Upselling and Cross Selling
- Performance Tracking
Accomplishments
- Employee of the month and quarter awards multiple times in almost all organization worked till yet
- Quality Head, Extra miller award, CRM experts etc
- Sophos-Cybersecurity Basic and technical certifications
Custom Sections
- CUSTOM SECTION
Hobbies and Interests
- Travel
- Music
- Active participation in Social activities
Disclaimer
I confirm that the information provided by me is true to the best of my knowledge & belief.
Timeline
Inside Sales Specialist/consultant
VisionTech Systems International LLC
11.2023 - Current
Inside Sales Executive/Co-Ordinator
Visiontech Systems International LLC
01.2022 - 10.2023
Customer sales and retention executive
Teleperformance
04.2017 - 11.2022
Subject support executive
KDK Softwareʼs Pvt Ltd.
05.2015 - 02.2017
Articleship
SK Bakliwal & Co.
06.2012 - 04.2015
Sales Executive
Girnar automobiles Pvt Ltd
09.2011 - 05.2012
M.com -
University of Rajasthan
CA-IPCC -
ICAI
B.com -
University of Rajasthan
CS-Intermediate -
ICSI
MS office -
Accounting -
Audit -
Taxation -
IT security -
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