MADHU KUMAR

Summary

Eager to secure a new and stimulating position in a market-leading organization, aiming to advance into a senior management role. Actively seeking a challenging opportunity to leverage skills and expertise for professional growth.

Overview

20

years of professional experience

32

years of post-secondary education

4

Certificates

Work History

Architect

Wipro Ltd.

4 2021 - Current

Developed and deployed end-to-end RPA solutions using UiPath to automate tasks, optimize processes, and enhance productivity.
Integrated UiPath robots with web platforms, desktop applications, HTTP Requests, PowerShell, VB Scripts, and databases.
Mentored junior developers and conducted workshops on UiPath best practices and advanced topics.
Collaborated with cross-functional teams to ensure smooth integration and delivery.
Managed project scope, timelines, resources, risks, and stakeholders.
Created solution blueprints, architecture diagrams, and POCs to showcase automation value.
Led the complete automation lifecycle, including development, testing, deployment, and maintenance.
Deployed bots and provided post-deployment support and monitoring for continuous improvement.
Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
Applied creative problem-solving skills to address unique challenges in the architectural design process.

Manager - Projects

Cognizant Technology Solution Pvt Ltd.

03.2019 - 04.2021

Responsible for all technical aspects of RPA implementation projects and initiatives
Create and maintain the Solution Design Document (SDD) throughout the project lifecycle
Taking business requirements, current, and future state process designs and translating them into robotic solutions using core workflow principles that are efficient, well structured, maintainable, and easy to understand
Support UAT and rollout phases
Managing the team of 4 developers (Client Location)
Implemented risk management strategies to minimize potential issues and maintain project stability.
Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.

Senior Consultant

Information Service Group (ISG-One)

08.2017 - 02.2019

Responsible for all technical aspects of RPA implementation projects and initiatives
Develop and document RPA configuration best practices, configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand
Provide architecture guidance to the team working on RPA products/projects with a strong focus on solution design
Drive the strategic and tactical roll-out of the RPA solution to clients by creating and documenting test procedures and scenarios for the pre-UAT phases and supporting the Operational Teams during the UAT and rollout phases
Designing Blue Prism process solutions by standard Blue Prism design principles and conventions.
Prioritized projects and project tasks depending upon key milestones and deadline dates.
Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.

Application Developer

IBM India Pvt Ltd

05.2016 - 08.2017

Identifying new process opportunities and accurately analyzing and estimating new processes, quickly assessing feasibility
Analyzing, understanding, and documenting the business processes in detail where required
Identifying and communicating the technical infrastructure requirements
Designing Blue Prism process solutions by standard Blue Prism design principles and conventions
Configuring new Blue Prism processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand
Creating and maintaining solution documentation
Supporting existing processes and implementing change requirements as part of a structured change control process.

Service Level Manager

Hewlett-Packard

04.2011 - 05.2016

ITIL V3 Foundation certified & ITIL Intermediate OSA (Operations Support & Analysis)
Service Level Management engaged with SLA, KPI, and Green Projects for Service Request Management
Monthly review of SLA and interaction with client & internal team to meet the SLA/OLA
Managing critical incidents which have visibility to top management
Proactively working with Change Manager to control the Unsuccessful & Unauthorized change tickets
Identifying the backlog changes to implement the changes on time successfully
Proactive follow-up on the changes as scheduled to implement
Providing insight information on the account using Trend Analysis on the ITIL process & In-depth analysis on data to have proactive actions rather than reactive ones
Excel Automation using advanced excel functions & VBA macros
Automated Client's Sensitive data using VB.net & Ruby Watir programs
Conducting training to the internal team.
Collaborated with cross-functional teams to identify areas for process improvement.
Conducted regular reviews of vendor contracts and SLAs to ensure optimal value for the organization.

Reporting Analyst

Accenture

08.2010 - 04.2011

Reporting SLA
Weekly report for the business
Database maintenance (Access)
Excel Automation.

Process Executive

Deutsche Bank

05.2007 - 08.2010

Validate and cleanse static settlement data (for example bank account details, BIC codes, etc.) maintained for 500 priority clients
Contact the clients to get their current settlement instructions and revalidation is performed against static settlement data maintained in Internal DB Downstream systems
Review and update DB downstream systems if required, ensuring accuracy levels are maintained and adhering to SLA’s defined for the process
Meet business targets defined for quantity and quality
Active communication with client contact group
Escalate key issues and risks to management thereby ensuring that key information is provided.

Accounts Payable Analyst

Oracle India Pvt Ltd

06.2006 - 04.2007

Review invoices and check requests
Sort and match invoices and check requests
Set invoices up for payment
Process check requests
Prepare and process accounts payable checks, wire transfers, and ACH payments
Reconciliation of payments.

Data Analyst

Fine Software Pvt Ltd

02.2005 - 05.2006

Capturing the Financial Statements of Listed Companies in the US
Preparing reports on Ratios
Analysis on US GAAP.

Education

Bachelor of Commerce in Accountancy -

Bangalore University

Skills

UiPath

BluePrism

VBA

PowerShell

Regular Expressions

Access

Advanced Excel Function

SQL query

VBnet

Ruby Watir

SharePoint Workflow

Python

Pan

AOTPM2828K

Passportexpirydate

05/22/2026

Personal Information

Passport Number: N8952078
Date of Birth: 02/08/1982
Marital Status: Married

Accomplishments

STAR of the Quarter

Blue prism Best Practices implementation in projects

Trained Advance Excel to Internal Teams

Appreciations from client

Top rated in the customer feedback survey

Celebrating Performance Monetary Award

Trained Advance Excel to Internal Teams

Spot Awards

Excellence Achiever Award

Trained Excel Basic & Advance classes for the Team

YAR Award (You Are Recognized)

Best performer Award.

Software

PowerShell

VBnet

UiPath

BluePrism

VBA

Languages

English

Advanced (C1)

Hindi

Intermediate (B1)

Certification

ITIL V3 Foundation certified

Timeline

Blue Prism Accredited Professional Developer

06-2019

Manager - Projects - Cognizant Technology Solution Pvt Ltd.

03.2019 - 04.2021

Senior Consultant - Information Service Group (ISG-One)

08.2017 - 02.2019

Blue Prism Accredited Developer

06-2016

Application Developer - IBM India Pvt Ltd

05.2016 - 08.2017

ITIL Intermediate OSA (Operations Support & Analysis)

02-2013

Service Level Manager - Hewlett-Packard