Madhu P S
Kochi
Summary
Giving an opportunity, I am confident in producing/proving the best results for the job entrusted to me; I humbly seeking an opportunity to work in your well esteemed and reputed organization.
Overview
29
29
years of professional experience
Work History
Deputy Manager of Operations
Vrrddhi Freight Pvt Ltd
Cochin
05.2024 - Current
- Management of the import / export department of sea freight and air freight including.
- Management of department administration as per company policy.
- Develop and maintain relationships with overseas offices / agents, shipping lines, airlines, and customers as per company policy.
- Rate negotiations with shipping lines, airlines, and suppliers.
- Supporting to sales in providing customer quotations.
- Maintain quality standards for operational import procedures and improve them where necessary.
Deputy Manager – Operations
Virya Logistics Technologies Pvt Ltd
Cochin
08.2023 - 04.2024
- Management of the import / export department of sea freight and air freight including
- Management of department administration as per company policy
- Develop and maintain relationships with overseas offices / agents, shipping lines, airlines, and customers as per company policy
- Rate negotiations with shipping lines, airlines, and suppliers
- Supporting to sales in providing customer quotations
- Maintain quality standards for operational import procedures and improve them where necessary
- Work towards meeting customer demands
- Establish and maintain a good working relationship with suppliers
- Customer service to clients, liaison with specific customers to maintain customer base
- Help to deal with suppliers and customer queries, including queries regarding accounts
- Arrange collections and deliveries
- Assure timely billing as per company policy
- Act as per department head instructions for implementation, maintenance and improvement of business excellence programs and projects.
Deputy Manager – Operations
JAS forwarding Pvt. ltd.
Cochin
02.2008 - 07.2023
- Management of the import / export department of sea freight and air freight including financial issues, business, and people development
- Management of department administration as per company policy
- Develop and maintain relationships with overseas offices / agents, shipping lines, airlines, and customers within the framework of Jas forwarding central supplier agreements
- Training and Management of import / export team towards maximum performance and job satisfaction
- Rate negotiations with shipping lines, airlines, and suppliers
- Supporting to sales in providing customer quotations
- Maintain quality standards for operational import procedures and improve them where necessary
- Work towards meeting customer demands
- Establish and maintain a good working relationship with suppliers
- Customer service to clients, liaison with specific customers to maintain customer base
- Help to deal with suppliers and customer queries, including queries regarding accounts
- Arrange collections and deliveries
- Assure timely billing as per company policy
- Act as per department head instructions for implementation, maintenance and improvement of business excellence programs and projects.
Customs & Operations Manager
CEVA Logistics
Cochin
01.1996 - 01.2008
- Responsible for generating invoices for ancillary charges
- Responsible for handing telex release
- Responsible for handling switch BL function
- Solving customer / internal / other location queries regarding B\L through mail & phone
- Outstanding follow up with customer
- Weekly outstanding report send through our management
- MIS Reporting to Management
- Follow up the procedure of Container damage, Cargo damage claims, joint survey etc
- And inform necessaries authorities
- Monitoring Customs clearance activities, filing Bill of Entry and Shipping Bill
- Meeting with customs officials in case of query and addressing the same
- Supervising the Customs clearance team and guiding them to ensure hassle free and smooth operations.
Education
Pre-Degree
Skills
- ODEX/Inttra/MMD3
- Windows/Excel/Word/PowerPoint/Cargo Wise
- Typewriting
Professionalskill
- ODEX / Inttra / MMD3
- Working knowledge in Windows / Excel/ Word and power point/ Cargo Wise
- Type writing (lower)
Languages
- English (Read / write / Speak)
- Malayalam (Read / write / speak)
- Tamil (Speak)
Personal Information
- Date of Birth: 05/19/75
- Marital Status: Married
Timeline
Deputy Manager of Operations
Vrrddhi Freight Pvt Ltd
05.2024 - Current
Deputy Manager – Operations
Virya Logistics Technologies Pvt Ltd
08.2023 - 04.2024
Deputy Manager – Operations
JAS forwarding Pvt. ltd.
02.2008 - 07.2023
Customs & Operations Manager
CEVA Logistics
01.1996 - 01.2008
Pre-Degree
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