SAMIRAN SARKAR
HOWRAH
Summary
Results-oriented Deputy Manager of Operations with over a decade of experience in enhancing team performance and customer satisfaction. Skilled in data analysis and problem-solving, driving operational improvements that lead to measurable outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Deputy Manager of Operations
MAHINDRA AND MAHINDRA FINANCIAL SERVICES LIMITED
KOLKATA
10.2012 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed daily operations to ensure smooth workflow and efficiency.
- Analyzed performance data to identify areas for operational improvement.
Education
B.COM - Accounting & Finance
LAL BABA COLLAGE
HOWRAH09-2012
Skills
- Customer service
- Team leadership
- Operational management
- Data analysis
- Time management
Languages
Bengali
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Deputy Manager of Operations
MAHINDRA AND MAHINDRA FINANCIAL SERVICES LIMITED
10.2012 - Current
B.COM - Accounting & Finance
LAL BABA COLLAGE