Madhu Satla
Hyderabad
Summary
Dynamic Salon Manager with a proven track record at Green Apple Salon, excelling in staff management and client retention. Expert in developing marketing strategies that significantly enhanced customer satisfaction. Adept at inventory control and fostering effective communication, driving team success and operational excellence in fast-paced environments.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Salon Manager
Green apple salon
Hyderabad
03.2018 - Current
- Managed daily salon operations and ensured service quality.
- Supervised staff schedules and delegated tasks effectively.
- Trained new employees on salon policies and customer service techniques.
- Maintained inventory levels and ordered supplies as needed.
- Developed marketing strategies to attract and retain clients.
- Resolved client concerns promptly to enhance satisfaction.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
- Created monthly reports that tracked progress towards goals set by ownership.
Salon Manager
Trends in vogue
Hyderabad
12.2015 - 03.2018
- Managed daily salon operations and ensured service quality.
- Supervised staff schedules and delegated tasks effectively.
- Trained new employees on salon policies and customer service techniques.
- Resolved client concerns promptly to enhance satisfaction.
In store specialist
Deneve india private limited
Hyderabad
05.2015 - 09.2015
- Engaged customers by providing product information and recommendations.
- Demonstrated product usage and features to enhance customer experience.
- Managed inventory levels and organized stock to ensure availability.
Store Manager
Big c mobiles private limited
Hyderabad
10.2012 - 05.2015
- Managed daily store operations and ensured high standards of customer service.
- Trained and mentored staff to foster a positive work environment.
- Oversaw inventory management and maintained optimal stock levels.
- Conducted regular team meetings to communicate goals and expectations.
Education
Marketing - MBA
Dhanvantri Institute of Management Sciences
05.2009 - 05.2011
Skills
- Staff management
- Inventory control
- Customer service
- Marketing strategy
- Sales analysis
- Client retention
- Effective communication
- Time management
- Problem solving
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Salon Manager
Green apple salon
03.2018 - Current
Salon Manager
Trends in vogue
12.2015 - 03.2018
In store specialist
Deneve india private limited
05.2015 - 09.2015
Store Manager
Big c mobiles private limited
10.2012 - 05.2015
Marketing - MBA
Dhanvantri Institute of Management Sciences
05.2009 - 05.2011