Madhubala Pullapet
Hubli
Summary
Boost customer satisfaction by analyzing and improving procedures to capitalize on emerging trends and integrate new approaches. Proactive in updating training programs and policies to prevent lags and maintain industry-leading service levels. Highly analytical and objective with methodical approach.
Overview
7
7
years of professional experience
Work History
Customer Service Executive
Renult
Hubli
01.2020 - Current
- Answered questions from customers by phone and email, offering company details and policy information as requested.
Billing Manager
Bajaj
Dharwad
01.2019 - 04.2019
Education
High School Diploma -
Government Polytechnic Mudhol
MudholSkills
- Recruitment and Hiring
- Team Leadership
- Coaching and Mentoring
- Customer Transactions
- Office Management
- Staff Scheduling
- Staff Development and Training
- Complex Problem Solving
- Report Creation
- Report Preparation and Analysis
- Appointment Scheduling
- Microsoft Office Suite
- Handling Complaints
- Customer Service
Languages
Kannada
First Language
Hindi
Beginner
A1
Telugu
Beginner
A1
English
Beginner
A1
Timeline
Customer Service Executive
Renult
01.2020 - Current
Billing Manager
Bajaj
01.2019 - 04.2019
High School Diploma -
Government Polytechnic Mudhol
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