MADHUKAR SHENOY M
CLUSTER HEAD / RERGIONAL MANAGER
Karkala
Summary
Dynamic Regional Manager with Mahindra & Mahindra Financial Services, skilled in business development and performance management. Achieved significant market share growth through strategic planning and cost reduction initiatives. Proven ability to lead teams and enhance client satisfaction, driving operational excellence and fostering strong partnerships.
Experienced with managing multi-regional operations and leading teams to achieve organizational goals. Utilizes strategic planning and leadership to drive performance and operational improvements.
Customer-focused professional with successful 21-year career in banking and finance industry sector.
Overview
2
2
Languages
27
27
years of professional experience
Work History
Regional Manager
Mahindra & Mahindra Financial Services
Mangalore, India
05.2004 - 01.2025
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Established and maintained operational standards for 26 locations.
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Implemented systems and procedures to increase sales.
Marketing Executive
ALFIN -ASHOK LEYLAND GROUP
Nagpur, India
11.2001 - 05.2003
- Planned and executed events and marketing programs to increase qualified leads.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
MANAGER
N D CASHEW INDUSTRIES
KARKALA
08.1997 - 04.2001
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
MBA - Operations Management, BANKING,OPS RESEARCH,TQM.
KARNATAKA STATE OPEN UNIVERSITY
MYSORE 04.2001 -
JAIIB - Accounting Fin, Banking Principles, Legal Aspects
INDIAN INSTITUTE OF BANKING AND FINANCE
BANGALORE 04.2001 -
B COM - ACCOUNTS, COSTING, SATATISTICS,INCOME TAX, OM LAWS
SRI BHUVANENDRA COLLEGE
Karkala, India 04.2001 -
Skills
Business development and planning
Sales planning
Performance management
Staff training and development
Goals and performance
Cost reduction
Timeline
Regional Manager
Mahindra & Mahindra Financial Services
05.2004 - 01.2025
Marketing Executive
ALFIN -ASHOK LEYLAND GROUP
11.2001 - 05.2003
JAIIB - Accounting Fin, Banking Principles, Legal Aspects
INDIAN INSTITUTE OF BANKING AND FINANCE
04.2001 -
MBA - Operations Management, BANKING,OPS RESEARCH,TQM.
KARNATAKA STATE OPEN UNIVERSITY
04.2001 -
B COM - ACCOUNTS, COSTING, SATATISTICS,INCOME TAX, OM LAWS
SRI BHUVANENDRA COLLEGE
04.2001 -
MANAGER
N D CASHEW INDUSTRIES
08.1997 - 04.2001