MADHUKIRAN
Kurnool,Andhra Pradesh
Summary
Highly organized, resourceful and accomplished Healthcare Administrative professional with extensive experience in directing business and health care operations. A motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, management and relationship building.
Overview
8
8
years of professional experience
Work History
Assistant Manager-Operations & Compliance
Hegde HealthCare Pvt Ltd (Hagde Fertility)
11.2024 - Current
- Look after all the operations and compliances of 5 branches of the company in Telangana.
- Oversaw day-to-day functioning of clinical and non-clinical departments ensuring seamless patient services and administrative efficiency.
- Supervised facility management, vendor coordination, procurement, billing, and patient feedback mechanisms.
- Ensured adherence to applicable healthcare laws, including PCPNDT, ART Act, Biomedical Waste, MCE, LABOUR, PCB, DRUG LICENCE, Fire NOC, and local municipal regulations.
- Handled statutory registrations, renewals, inspections, and documentation across hospital departments.
- Implemented and monitored SOPs in line with NABH, ISO 15189:2022, QAI, and other relevant accreditation frameworks.
- Coordinated internal audits, closure of non-conformities, and training programs to uphold compliance culture.
- Managed staffing requirements, duty rosters, onboarding processes, and employee grievance redressal in coordination with HR.
- Facilitated training for medical and non-medical staff on compliance, operational workflows, and soft skills.
- Led initiatives to enhance patient experience, grievance resolution, and service quality improvement.
- Ensured confidentiality and ethical handling of patient data and medical records.
- Supported budgeting, cost control, and revenue cycle management along with pharmacy and consumable inventory oversight.
- Worked with finance teams to ensure compliance with audit and billing norms.
- Supported launch of new centers including infrastructure readiness, licensing, and operational standardization.
- Acted as the SPOC for government bodies and accreditation agencies during inspections and audits.
Assistant Manager Operations & Liaisoning
Oasis fertility A UNIT OF SADGURU HEALTHCARE SERVICES PVT LTD
04.2023 - 11.2024
- Look after all the periodical and eventual Administration, Compliances, Internal Audit & QAI, NABH Inspection of all Pan India branches of the company.
- Ensure the smooth and efficient functioning of a healthcare facility.
- Involved in developing and implementing strategic plans to achieve the organization's goals and objectives.
- Managing resources efficiently, overseeing the allocation of personnel, equipment, and supplies.
- Establish quality assurance programs, monitor performance indicators, and implement improvement initiatives.
- Identify areas for improvement in processes and workflows to enhance efficiency and patient satisfaction.
- Developing and implementing emergency response plans.
- Facilitate effective communication and collaboration among different departments within the hospital.
Sr Executive of Compliance
Maxivision Eye Hospitals Pvt Ltd
08.2021 - 08.2022
- Look after all the periodical and eventual compliances & internal audit of 22 branches of the company.
- Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies.
- Develop and implement an effective legal compliance program.
- Keep abreast of regulatory developments within or outside of the company.
- Draft and solidify agreements, contracts and other legal documents.
- Collaborate with corporate counsels and HR departments to monitor the enforcement of standards and regulations.
Floor Coordinator
Indira IVF hospitals Pvt Ltd
08.2020 - 08.2021
- Look after all the operations and compliances of 5 branches of the company in Telangana.
- Responsible for ensuring that patients receive the necessary care and support.
- Supervise and manage teams of healthcare providers.
- Monitor patients' progress and make changes to their care plans as needed.
- Conduct quality audits and implement quality improvement initiatives.
Asst. Operation manager
Poulomi Hospitals
02.2018 - 04.2018
- Supervising OPD services at specialty and Emergency Block.
- Liaising between the ward/ICU/OTs and other non-clinical departments.
- Attending to patients' complaints and sorting out the same.
- Ensuring care and safety of every patient.
Staff nurse
Maxcure Hospital
- Assessing and triaging patients.
- Administering treatments and medications.
- Monitoring and documenting patient's vital signs.
- Maintaining a clean and safe environment for the patient.
- Collaborating with the healthcare team.
Education
Master's - Hospital Management
Nizam's institute of medical sciences
Bsc - nursing
Dr NTR University of health sciences
Intermediate -
Sri Nandi junior College
SSC -
ZPH SCHOOL
Skills
- Team Management
- Co-Ordinating
- Leadership
- Healthcare Management
- Informatics
- Adaptability
- Innovative Thinking
- Effective Communication
- MS-Office
- Excel
- Word
- Power Point
- Preparing purchase orders
- Release orders
- P2P software
Projects
- A STUDY TO ASSESS THE EFFECTIVENESS OF PROGRESSIVE MUSIC RELAXATION ON PAIN AMONG CANCER PATIENTS.
- ROLE OF HOUSEKEEPING STAFF TOWARDS QUALITY IN HEALTH CARE SERVICE DELIVERY.
Languages
- Hindi
- English
- Telugu
- Hindi
- English
Timeline
Assistant Manager-Operations & Compliance
Hegde HealthCare Pvt Ltd (Hagde Fertility)
11.2024 - Current
Assistant Manager Operations & Liaisoning
Oasis fertility A UNIT OF SADGURU HEALTHCARE SERVICES PVT LTD
04.2023 - 11.2024
Sr Executive of Compliance
Maxivision Eye Hospitals Pvt Ltd
08.2021 - 08.2022
Floor Coordinator
Indira IVF hospitals Pvt Ltd
08.2020 - 08.2021
Asst. Operation manager
Poulomi Hospitals
02.2018 - 04.2018
Staff nurse
Maxcure Hospital
Master's - Hospital Management
Nizam's institute of medical sciences
Bsc - nursing
Dr NTR University of health sciences
Intermediate -
Sri Nandi junior College
SSC -
ZPH SCHOOL