Madhura Mahesh Kadne
Bhayandar
Summary
I would like to expose myself in an environment where my experience and keen interest would add values, where my continued performance would be encouraged. I would like to find myself as a part of a fast growing and dynamic organization & looking forward to making a bright career.
Overview
12
12
years of professional experience
Work History
Sales Team Leader
IKEA India Private Limited
03.2022 - Current
- Customer Experience and Sales Optimization.
- Shop Floor Management.
- Team Leadership and Development
- Commercial Planning and Execution.
- Operational Excellence.
Section Manager
Marks & Spencer Reliance India PVT LTD
07.2017 - 02.2022
- Achieving Targets vs. Achievement
- People Management.
- Managing Floor Standards.
- Manage Customer Complaints and Queries.
- Helping subordinates with their learning and development.
- Inventory Management.
Coach
Marks & Spencer Reliance India PVT LTD
05.2016 - 06.2017
- Conducting Internal Store Training.
- Helping colleagues with their learning and development.
- Managing the floor for breaks and shifts.
Customer Service Associate
MARKS & SPENCER
05.2014 - 04.2016
- Attending to Customers.
- Achieving Target vs. Achievement
- Prioritizing Customer Requirements
Customer Service Executive
MOM & ME
07.2013 - 05.2014
- Achieving Target vs Achievement
- Prioritizing Customer Requirement
- Replenishment
- Floor Standards
Education
Post Graduation Diploma - Retail Management
Garware Institute Of Career, Education & Development
06-2014
Graduation -
Tolani College
06-2013
H.S.C -
S.N.D.T College
06-2010
S.S.C. -
Paranjpe Vidyalaya
06-2008
Skills
- Achievement-oriented
- Good communication skills
- Interpersonal skills
- Learning skills
- Organizing skills
- Ability to manage stress
- Ability to manage time
- Ability to manage people
- Positive attitude
- Self-belief
- Enthusiastic
- Spontaneous
- Ambitious
Accomplishments
- Hats off certificate for customer delight service in MOM and ME from SO
- Inspiration Champ Award at the Regional Coach Meet
Timeline
Sales Team Leader
IKEA India Private Limited
03.2022 - Current
Section Manager
Marks & Spencer Reliance India PVT LTD
07.2017 - 02.2022
Coach
Marks & Spencer Reliance India PVT LTD
05.2016 - 06.2017
Customer Service Associate
MARKS & SPENCER
05.2014 - 04.2016
Customer Service Executive
MOM & ME
07.2013 - 05.2014
Post Graduation Diploma - Retail Management
Garware Institute Of Career, Education & Development
Graduation -
Tolani College
H.S.C -
S.N.D.T College
S.S.C. -
Paranjpe Vidyalaya
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