Madhuri Bandanadam
Summary
Results-driven sales and account management professional with strong business acumen and a proactive approach to driving customer retention and revenue growth. Skilled in contract renewals, value-based negotiation, and client relationship management, with a proven ability to minimize churn while maximizing account value through upselling and cross-selling. Adept at managing high-volume pipelines, forecasting, and collaborating with cross-functional teams to deliver seamless customer experiences and achieve consistent business outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deputy Manager
Naukri.com
05.2023 - Current
- Owned end-to-end account lifecycle, including client acquisition, retention, and renewals, consistently exceeding targets by driving revenue growth through strategic account expansion and strong relationship management.
- Executed value-based negotiations with clients, securing favorable contract terms while maintaining long-term trust—contributing to high retention rates and minimizing revenue attrition.
- Drove renewal and expansion opportunities through proactive engagement, upselling, cross-selling, and add-on solutions, achieving 150%+ of assigned targets consistently across quarters.
- Generated a strong pipeline through lead generation and cold calling, averaging 60+ qualified leads, ensuring a steady flow of opportunities for new business as well as renewals.
- Collaborated cross-functionally with internal teams to ensure seamless execution of client requirements, resolve challenges, and successfully close deals—mirroring stakeholder alignment in renewal cycles.
- Identified customer needs and mitigated risks proactively, leveraging strong relationship management to secure 80% of business through referrals and repeat clients, ensuring customer success and retention.
- Demonstrated strong process management, handling high-volume transactions while maintaining high conversion efficiency (75% conversion rate) and ensuring timely closures.
- Maintained consistent performance excellence, achieving:194% target achievement (Crusaders Award – Naukri Knights Q1 FY 25–26)
250% achievement (Rookie Rockstar Award – Q2)
Top performer – Annual Excellence Award (FY 2024–25) across 250+ peers
- Ranked consistently on national leaderboards, reflecting strong forecasting discipline, pipeline management, and ability to deliver predictable revenue outcomes.
- Recognized for exceptional client acquisition and revenue impact, winning national awards and contributing significantly to team and organizational growth.
Marketing Executive (Intern)
FTCCI
07.2022 - 08.2022
- Drove customer engagement and pipeline conversion, achieving a 63.5% attendance rate for a national seminar series through effective lead nurturing.
- Achieved a 67% lead-to-conversion rate by leveraging value-based communication and aligning solutions to customer needs.
- Collaborated with startup founders and stakeholders to understand business objectives, enabling tailored solutions and strengthening long-term relationships.
- Owned end-to-end execution of industry workshops, ensuring seamless delivery, cross-functional coordination, and high customer satisfaction.Generated 63.5% attendance rate for national executive seminar series for Lead generation program.
- Generated leads with a 67% conversion rate, successfully driving attendance for the training program.
- Worked with startup founders to understand business strategy in emerging markets.
- Organized a 2-day workshop and seminar for professionals in the agriculture industry.
- (Federation of Telangana Chambers of Commerce and Industry)
Full Stack Developer
Thought Works
08.2021 - 12.2021
- Leveraged technical expertise to build a customer-centric solution, enabling stronger client engagement and supporting value-based sales and renewal conversations.
- Drove stakeholder buy-in by positioning the solution as a scalable business offering, aligning with customer needs and demonstrating ability to influence decision-making and support expansion opportunities.
Education
MBA -
GITAM School of Business
Hyderabad03-2023
BTech -
CVR College Of Engineering
Hyderabad05-2021
Skills
- Client Relationship Management
- B2B SaaS Sales
- Contract Renewal Management
- Customer Retention & Churn Mitigation
- Value-Based Negotiation
- Account Management
- Pipeline Management & Forecasting
- Upselling & Cross-Selling
- Stakeholder ManagementCRM (Salesforce)
Certification
- Strategic Planning and Execution, University Of Virginia
- Fundamentals of Sales and Marketing, Goldman Sacks
Accomplishments
• Annual Excellence Award (FY 2024–25) – Recognized as a Top National Performer in New Business Development across 250+ peers.
• Crusaders Award – Achieved exceptional performance with 194% of assigned targets.
• Rookie Rockstar Award – Delivered outstanding results with 250% target achievement.
• Nov–Dec Dhamaka Award – Recognized for high client acquisition and revenue contribution.
• Best Major Project (CSE Department) – Awarded for excellence in technical project execution.
• Crusaders Award – Achieved exceptional performance with 194% of assigned targets.
• Rookie Rockstar Award – Delivered outstanding results with 250% target achievement.
• Nov–Dec Dhamaka Award – Recognized for high client acquisition and revenue contribution.
• Best Major Project (CSE Department) – Awarded for excellence in technical project execution.
Positions Of Responsibility
- Head of HR Club, GITAM Hyderabad Business School, 2023
- Organized HR event at Tech Fest.
Timeline
Deputy Manager
Naukri.com
05.2023 - Current
Marketing Executive (Intern)
FTCCI
07.2022 - 08.2022
Full Stack Developer
Thought Works
08.2021 - 12.2021
MBA -
GITAM School of Business
BTech -
CVR College Of Engineering