Finance Executive
Bajaj Finance Ltd
Patna
05.2024 - Current
- Analyzed loan applications and supporting documents to determine eligibility for approval.
- Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Explained the various types of loans available and advised on the best product suited for customer's needs.
- Submitted loan applications to underwriting department for review and approval process.
- Maintained accurate records in computer database system during loan origination process.
- Reviewed appraisals to ensure accuracy of value estimates.
- Monitored progress of each loan application from start to finish ensuring timely completion.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Approved or denied loan applications and explained reasoning behind decisions.
- Identified valuable solutions for customers with credit problems.