Summary
Work History
Education
Skills
Languages
Timeline
Generic
Madhuri Kumari

Madhuri Kumari

Patna

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Finance Executive

Bajaj Finance Ltd
Patna
05.2024 - Current
  • Analyzed loan applications and supporting documents to determine eligibility for approval.
  • Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Explained the various types of loans available and advised on the best product suited for customer's needs.
  • Submitted loan applications to underwriting department for review and approval process.
  • Maintained accurate records in computer database system during loan origination process.
  • Reviewed appraisals to ensure accuracy of value estimates.
  • Monitored progress of each loan application from start to finish ensuring timely completion.
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Identified valuable solutions for customers with credit problems.

Sales Executive

Blueimpulse Automobiles Private Limited
Patna, Bihar
03.2024 - 03.2024
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • System process implementation to ensure proper smooth process for billing in Dealer Management system (DMS) software.
  • Proper enquiry submission under source header for better understanding of the activity and its results.
  • Ensure to increase finance penetration for easy customer catch who having low budget or fund issues.
  • Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Provided technical support during product demonstrations at client sites.
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.
  • Developed pricing strategies that maximized profits while remaining competitive in the market.
  • Implemented processes for cross-selling products or services based on customer needs.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Communicated regularly with territory and regional managers for daily support and strategic planning.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

B.Com - Accounts Group

Patliputra University
Patna
07-2022

Intermediate - Commerce

M.U.Z COLLEGE
Masurhi
03-2019

10th - Matric -

Jyoti Residencial Public School
Patna
06-2017

Skills

  • Performance monitoring
  • Lead prospecting
  • Sales Enablement
  • Deal structuring
  • Sales follow-up
  • Public Speaking
  • Lead Development
  • Cold-calling
  • CRM software proficiency
  • Store Organization
  • Analytical Thinking
  • Customer Service
  • File Management
  • Application Process Management
  • Credit Reports
  • Processing documents
  • Document Review
  • Loan Disclosures

Languages

Hindi
First Language
English
Beginner
A1

Timeline

Finance Executive

Bajaj Finance Ltd
05.2024 - Current

Sales Executive

Blueimpulse Automobiles Private Limited
03.2024 - 03.2024

B.Com - Accounts Group

Patliputra University

Intermediate - Commerce

M.U.Z COLLEGE

10th - Matric -

Jyoti Residencial Public School
Madhuri Kumari